3 stars
Pacific Palace Hotel
Photos of Pacific Palace Hotel
Overview
Hotel with 2 restaurants, near Harbour Bay Ferry Terminal This smoke-free hotel features 2 restaurants, a full-service spa, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
Latest deals for Pacific Palace Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Pacific Palace Hotel
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
Basics
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool towels
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Kettle
- Coffee machine
- Dining area
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
Things to do
- Gift shop
- Beauty salon
- Karaoke
- Table tennis
- Night club
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Child pool
Outdoor
- Balcony
Fitness
- Fitness centre
Reviews of Pacific Palace Hotel
8.3
Very good
1092 verified ratings
Wonderful
503
Very good
219
Good
163
Okay
93
Fair
49
Mediocre
29
Poor
36
Summary of reviews
Guests say
Guests appreciated the clean rooms and helpful staff, highlighting the spacious accommodations and decent service. However, many reviews pointed out that the hotel's amenities are outdated and in need of refurbishment, with complaints about the breakfast quality and overall atmosphere. Some guests also reported issues with air conditioning and noise levels, detracting from their experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8 out of 10
1 review
Location
JL Duyung Sei Jodoh, Batam 29432
What's nearby
- Bengkong3.6 km
- Drak Bike Park8.2 km
- Mega Legenda8.5 km
- Tamarin Santana Golf Club11.4 km
- Barelang Bridge19.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Pacific Palace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Pacific Palace Hotel
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See most recommended stays in BatamGood to know
Value for money | 8.5 |
|---|---|
Distance to city centre | 6.0 km |
Nearest airport | Batam Hang Nadim |
Distance to airport | 13.2 km |
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