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Pacific Palace Hotel
3 stars

Pacific Palace Hotel

JL Duyung Sei Jodoh, Batam 29432, Indonesia
Batam, Indonesia
See location+62 778 421 111
From
$37
Cheapest

rate per night

8.3
Very good
based on 1104 reviews
1,104 reviews
Room type
Provider
Nightly total
Standard Room
$37
Queen room
$54
Double room
$54
30 more Pacific Palace Hotel deals
30 more Pacific Palace Hotel deals

Photos of Pacific Palace Hotel

Overview

Hotel with 2 restaurants, near Harbour Bay Ferry Terminal This smoke-free hotel features 2 restaurants, a full-service spa, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
8.3
Very good rating
Based on 1,104 verified guest reviews

Latest deals for Pacific Palace Hotel

Mon 22/9
Tue 23/9
Deluxe room
bed type unknown
$56
nightly with fees
bed type unknown
$57
nightly with fees
bed type unknown
$65
nightly with fees
Queen room
1 queen bed
$54
nightly with fees
1 queen bed
$59
nightly with fees
1 queen bed
$96
nightly with fees
Double room
bed type unknown
$54
nightly with fees
bed type unknown
$58
nightly with fees
bed type unknown
$59
nightly with fees
Executive room
bed type unknown
$131
nightly with fees
bed type unknown
$140
nightly with fees
bed type unknown
$142
nightly with fees
Standard Room
bed type unknown
$37
nightly with fees
1 queen bed
$71
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Pacific Palace Hotel

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking

Bathroom

  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Bottle of water
  • 24-hour front desk

General

  • Executive lounge access
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Pool and spa

  • Spa and wellness centre
  • Massage
  • Pool bar
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Plunge pool
  • Pool towels

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs
  • Designated smoking area

Things to do

  • Gift shop
  • Beauty salon
  • Karaoke
  • Table tennis
  • Night club

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Child pool

Outdoor

  • Balcony

Fitness

  • Fitness centre

Reviews of Pacific Palace Hotel

8.3
Very good
1104 verified ratings
Wonderful
506
Very good
225
Good
164
Okay
93
Fair
49
Mediocre
30
Poor
37

Summary of reviews

Guests say
Guests appreciated the spacious rooms and friendly staff, highlighting the good atmosphere and variety in breakfast options. However, many expressed dissatisfaction with the service quality, cleanliness issues, and the value for price, particularly regarding the air conditioning and breakfast quality.
AI-generated from customer reviews
Room Size9 out of 10
Atmosphere8.5 out of 10
Breakfast2.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
Value for Price1 out of 10
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Location

JL Duyung Sei Jodoh, Batam 29432

What's nearby

  • Bengkong3.6 km
  • Drak Bike Park8.2 km
  • Mega Legenda8.5 km
  • Tamarin Santana Golf Club11.4 km
  • Barelang Bridge19.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Pacific Palace Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Pacific Palace Hotel

  • Where is Pacific Palace Hotel located?

    Pacific Palace Hotel is located at JL Duyung Sei Jodoh, 6 km from the centre of Batam. Bengkong is the closest landmark to Pacific Palace Hotel.

  • When is check-in time and check-out time at Pacific Palace Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Pacific Palace Hotel.

  • Does Pacific Palace Hotel offer free Wi-Fi?

    Yes, Pacific Palace Hotel offers free Wi-Fi.

  • Does Pacific Palace Hotel offer free parking?

    Yes, Pacific Palace Hotel offers free parking.

  • How far is Pacific Palace Hotel from the airport?

    Pacific Palace Hotel is 13.3 km from Batam Hang Nadim. Pacific Palace Hotel is 22.3 km from Singapore Changi.

  • Does Pacific Palace Hotel have a pool?

    Yes, Pacific Palace Hotel has a pool on-site.

  • How does KAYAK find such great Pacific Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Pacific Palace Hotel in Batam and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pacific Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pacific Palace Hotel.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
6.0 km
Batam Hang Nadim
13.2 km

Everything you need to know for your stay in Batam

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