Mpm Hotel Guinness

The location next to Ski Gondola. Comfortable room and beds. Food at the buffet its good.

Staff atitude towards the client. Spa facilities are old and consumed. They offer the Hammam in another hotel. The bathroom doesn't have shower plate or glass divider, its just a curtain or no curtain at all. The lighting in the whole facility its a problem. They use economic bulbs, cold white color.

The sauna

Looks like a very old hotel that its 4 stars has been faded The rooms are horrible- the window is facing the lobby and the noise is terrible We had the 5th floor rooms that have 2 floors- 1st floor is living room with a kitchen and wc and the 2nd floor are the beds (you have to climb inner stairs to the second floor) The breakfast was awful- We just went to a great breakfast place call Happy Food. The parking space is ok but you need to send someone to the lobby each time you want to enter and exit in order to ask them to open the gate.

FOOD: ok, pretty diverse SKI SERVICES: best! Definitely the best price - 50 leva/3 days/person for boots skies and sticks

PLEASE CONSIDER BEFORE BOOKING Stay duration: 30.12.2019 - 03.01.2020 with breakfast & dinner included PROBLEM: On 31.12.2019 (short time before writing this review) the dinner was served in room for those who didn’t want to reserve a table at the New Ears Eve party. BUT the food came COLD! Called the reception and they replied that they contacted the RESTAURANT MANAGER and that she said it was TOO LATE TO DO ANYTHING FOR US... So, we took one of the plates right to the reception...there, one kind receptionists offered to help us, event though the restaurant manager didnt want to help. So we ll have to thank the receptionist for taking care of this hotel’s prestige of 4 STARS ...it seems that for managers it is not important, as they are the ones who “work” in the dark, where no one bothers them. In the end, we had as dinner the long waited salad, pork (which was very hard to even cut with the knife), salmon and borcolli and cheese. :))) STAFF: No member from staff knows english!! They can barely form long sentences and dont understand common language...