Value for money
Distance to city centre
Distance to airport
|"Great spa and aqua park."||(in 14 reviews)|
|"Clean, comfortable and spacious rooms."||(in 7 reviews)|
|"Great spa and pools"||(in 41 reviews)|
|"The food was poor."||(in 10 reviews)|
|"Should have requested a mountain view"||(in 2 reviews)|
|outdoor pool||in 139 reviews|
|spa facilities||in 111 reviews|
|great spa||in 97 reviews|
|amazing breakfast||in 77 reviews|
|great location||in 76 reviews|
|food was great||in 70 reviews|
|good staff||in 66 reviews|
|nice hotel||in 61 reviews|
|hotel was a little bit||in 58 reviews|
|aqua park||in 54 reviews|
|great view||in 31 reviews|
|room was great||in 13 reviews|
|steam room||in 12 reviews|
|extra charge||in 4 reviews|
|good value for money||in 4 reviews|
|great choice||in 4 reviews|
It is a very nice hotel, interresting design, but bad execution, details shows that was made in a hurry, too bad, it has potential. Nice view, and very good location. event booking locate it on a street that is not corect. value for money ....fair
Food was not from a 4 star hotel, rather 2-3. Jacuzzi on charge 10 leva/30 min, but not specified on site. Sauna....better i don't describe: stinking. it's a pity for the big investment made there. staff was kind but very poor english. this is not ok for a 4 star hotel.
Good facility for ski, five minute to the gondola, good personal, good food, nice pool and spa facilities
The hotel is hard to find, in fact don't apear on the booking map, in the front of hotel is other two constructions in progress, the acces to the parking zone is like a forest road, electronic payment don't worked a the final day, but hotel staff supplied this problem with an disccount
beautiful hotel with friendyl, helpful staff, good and plentiful food. will definately be going back.
- Excellent hotel, very nice rooms, beautiful furniture, perfect facilities - each staff member at the reception desk was extremely nice and helpful and had good knowledge of English - super swimming pool and sauna
- Poor quality of food; poor choice of meals; - poor performance of the staff at the restaurant (poor knowledge of English, slow service, music too loud in the restaurant) - heat level much too high inside the hotel
Close to gondola lift and some nice restaurants (Pizzaria Victoria). Spacious one-bedroom appartment. Breakfast is ok.
It is hard to find the hotel at first, because it has no sign and there is a construction near the hotel. There is a kitchen in the appartment, but no frying pan. There is a questionnaire in the room, but no pencil... And many other small details. But the hotel is still fine and worth staying.
We were quickly checked in and the apartment was nice and spacious with a good view.
It was way too hot in the hotel even though it was winter.
Feed back of hotel A very badly managed Apartment Complex that’s probable why it was virtually empty, Food uneatable, No utensils in apartment not even a kettle or knives and forks just a few glasses. Most of the time children translated that’s if we could find anybody in reception and the massage area was well equipped but unfortunately I didn't want a man to do my treatment with poor hygiene. You did ask me to be factual. I also saw a tariff on the counter on the reception, which quoted 97 euros per night for the time of year we went for the same size apartment so I have paid far to much 52euros per night over. If my stay had been good I wouldn’t have minded. I could have stayed at the Kempinski for less than that and I’m sure the management and facilities are far better after spending quite a lot of my time there. A refund would be appreciated Ann
The hotel room was large and spacious but lacked any charm or personality
The room was sparcely furnished , no bowls and minimal crockery , no pictures. We had no water on the first night of our arrival!
Good location for the Gondola Lift. Lots of facilities for spa and gym Very competitively priced Maid service called every day, changed sheets and tidied up. All of the staff were very friendly and willing to help with any problems that arose......... thanks!
The food for the evening meal was terrible all of the main courses that you could choose from were cold, this included spag bol, chips, creamy chicken, lasagne, sausages, stew, everything cold. The only thing that I enjoyed about the evening meal was the good selection of salad for starter........... again cold (thankfully)!! We also booked the presidential suite as there were 7 of us travelling and all wanted to stay together, the suite itself was enormous with very large rooms and a huge living dinning area............ but there was hardly any furniture, crockery and utensils!! Although the beds were very comfortable.
With a stay at Apartment Tourist Complex & SPA Astera Bansko in Bansko, you'll be in the mountains, within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
based on 580 reviews
Value for money
Policies vary by room type and provider.
Apartment Tourist Complex & Spa Astera Bansko is located at 8 Strazhite Str., 1.5 km from the centre of Bansko. Bansko Ski Resort is the closest landmark to Apartment Tourist Complex & Spa Astera Bansko.
Check-in time is 14:00 and check-out time is 12:00 at Apartment Tourist Complex & Spa Astera Bansko.
Yes, Apartment Tourist Complex & Spa Astera Bansko offers free Wi-Fi.
Yes, Apartment Tourist Complex & Spa Astera Bansko offers free parking.
No, Apartment Tourist Complex & Spa Astera Bansko does not offer free airport shuttle service.
Apartment Tourist Complex & Spa Astera Bansko is 96.8 km from Sofia. Apartment Tourist Complex & Spa Astera Bansko is 116.4 km from Plovdiv.
No, pets are not allowed at Apartment Tourist Complex & Spa Astera Bansko.
Yes, Apartment Tourist Complex & Spa Astera Bansko has a pool on-site.