5 stars
Excelsior Hotel & Spa Baku
Photos of Excelsior Hotel & Spa Baku
Overview
Hotel with 2 restaurants, near Nizami Street Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free manager's reception. Additionally, 2 poolside bars, 2 bars/lounges, and a health club are onsite. Excelsior Hotel & Spa Baku offers 61 accommodations, which are accessible via exterior corridors and feature private hot tubs and minibars. Beds feature premium bedding. A pillow menu is available. 28-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily. An outdoor tennis court and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Excelsior Hotel & Spa Baku
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Excelsior Hotel & Spa Baku
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Chapel/shrine
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Towels/sheets (extra fee)
- Dustbins
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Stovetop
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Bidet
- Spa bath
- Toilet
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- No smoking
- Designated smoking area
- Private entrance
- Lift
- Accessible by lift
- Allergy-free room
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- DVD player
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Fitness centre
- Tennis
- Squash
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Bedroom
- Sofa bed
- Wardrobe or closet
Things to do
- Beauty salon
- Table tennis
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Child pool
Reviews of Excelsior Hotel & Spa Baku
7.8
Good
1193 verified ratings
Wonderful
510
Very good
216
Good
147
Okay
79
Fair
101
Mediocre
36
Poor
104
Summary of reviews
Guests say
Guests frequently complained about the poor service and cleanliness of the hotel. Many mentioned issues such as unhelpful staff, dirty rooms, and inadequate amenities. However, the location received praise for its convenience and proximity to attractions. Overall, while some aspects like the spa and staff friendliness were appreciated, the negative experiences significantly impacted guest satisfaction.AI-generated from customer reviews
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Score by provider
7.8 out of 10
4 reviews
Location
2, Heydar Aliyev Avenue, Baku 1154
What's nearby
- Heydar Aliyev Center0.5 km
- Tofiq Bahramov Stadium1.4 km
- Azerbaijan State Academic Opera and Ballet Theatre2.7 km
- Baku City Centre2.7 km
- Heydar Aliyev Palace2.7 km
- Milli Azərbaycan Tarixi Muzeyi3.4 km
- Fountain Square3.5 km
- Nizami Museum of Azerbaijani Literature3.6 km
- Puppet Theatre3.7 km
- Sabir Park3.7 km
- Maiden Tower3.8 km
- Teze Pir Mosque4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Excelsior Hotel & Spa Baku
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in BakuGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7.9 | 2.1 km | Baku Heydar Aliyev | 17.4 km |
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