Good to know
|Distance to city centre||6.4 km|
|Nearest airport||Austin Bergstrom|
|Distance to airport||14.5 km|
|"CONVENIENT Location Price great quality."||(in 12 reviews)|
|"The friendly staff and comfortable bed."||(in 24 reviews)|
|"Very good rooms."||(in 3 reviews)|
|"The room was very filthy."||(in 6 reviews)|
|"Quality of Hotel is very bad."||(in 6 reviews)|
|"There is no breakfast"||(in 7 reviews)|
Time of year
Show reviews that mention
|bars and coffee||in 45 reviews|
|bed was hard||in 6 reviews|
|clean towels||in 24 reviews|
|close to downtown||in 12 reviews|
|convenient location||in 117 reviews|
|dirty carpet||in 11 reviews|
|free breakfast||in 66 reviews|
|friendly staff||in 152 reviews|
|hair in the tub||in 17 reviews|
|hotel employee||in 7 reviews|
|new room||in 207 reviews|
|smoke smell||in 6 reviews|
|staff helpfulness||in 129 reviews|
|stove and oven||in 7 reviews|
|wash rags||in 1 review|
|worst hotel||in 83 reviews|
It was clean.
There was a group of people outside the front door, yelling and cussing at each other, when I arrived. I couldn't get in the front door, as it was locked. Finally, after about 10 minutes, the manager showed up to open the door. No apology or explanation.
The pool was not in operation
Early check in for $25, the rooms are very clean and the hotel has easy access to highway 35.
I have never experienced bad customer service till i encountered the GM here. Besides the sweet lady who works morning shift, THEY NEED NEW STAFF. By far the rudest people ever. Wow
All of the staff members were very grateful patient and understanding. Anything me and my family needed was accommodated. I would definitely recommend all of my friends and family to come to this hotel. We have an exceptional visit.
The breakfast was not great and the room service was horrible.
With a stay at Extended Stay America Austin - Metro in Austin (St. Johns), you'll be a 5-minute drive from LBJ Presidential Library and 6 minutes from Blanton Museum of Art. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 475 reviews
Policies vary by room type and provider.
Reviews about Extended Stay America Austin - Metro
Most popular landmarks
- Elisabet Ney Museum 3 km
- Shoal Creek Hike and Bike North End 4.8 km
- Lyndon Baines Johnson Library and Museum 4.9 km
- Texas Memorial Museum 5 km
- University of Texas at Austin 5.3 km
- Bullock Texas State History Museum 6 km
|Austin Bergstrom||14.5 km|
|Killeen Fort Hood Regional||83.6 km|
|Taylor, Texas||39.1 km|