One staff who ruined entire image of the brand and my experience
All the staffs were very friendly, polite, and courteous, except one who ruined my entire impression of the hotel.
It was little past 9 am Friday morning, when the pool at the spa level closed down for non-spa guests. I was politely notified that spa was closed so I grabbed my stuff and left the pool area. Then I remembered seeing the men's locker room area by the fitness center entrance, where I saw a small fridge with water bottles. The door was closed so I opened the door and went in to grab a water bottle. Then there was a staff so I asked if I can get some water. He looks up and down at me and told me to go ahead. Then I saw a basket with clementines, above the fridge so I took one clementine. Then the staff says "you asked for water, not for food." as I was leaving the area. I apologize taking one clementine by mistake, maybe that wasn't for the hotel guest. Maybe it was for the spa guest only. Honestly, I still don't know who was that for. However, do I deserve that kind of attitude for just one clementine, while I am at the hotel spending over $1000 between the room fee and playing at the casino?
Comfortable hotel, more quiet than the Borgata hotel proper. Bell service, desk service, and room service was very good.
Water Club could use an update. Reasonably comfortable but it's been a few years since the hotel has been updated.
Water club review
Late check in time and early check out time.
nice get away!
the view from our room was not great.
Very nice hotel, clean rooms, nice staff.
Thanks, but no thanks
Attentive staff, nice facilities, and beautiful design. It certainly sets itself apart from the rest of Atlantic City.
Room was dirty. Chipped furniture, somebody's dirty socks on the floor, grimy bathroom and the sheets had holes in them and smelled like cigarettes. Was hoping to avoid that in a non-smoking room. Also, got bitten by bedbugs in my one night sleeping in the bed.
The Water Club is an exclusive escape from the bustle of Atlantic City, offering travelers access to the casino, restaurants, and nightlife of the attached Borgata. Higher-end business and leisure travelers are attracted to The Water Club for its superb meeting rooms, designer shops, and two-floor spa.
The Water Club is best known for being attached to the Borgata casino on Renaissance Pointe. From this location, guests are within walking distance of tons of entertainment options, restaurants, and nightlife, plus only two miles from the Atlantic City Boardwalk. Other attractions within a 10-minute drive include Farley State Marina, New Jersey Transit train station, Atlantic City Convention Center, retail outlet shops, and the boardwalk and beach.
Due to the hotel’s sophisticated stature, many of the amenities, such as the adults-only heated pools, aren’t designed with families in mind. In addition to the casino, concert venue, and restaurants next door at the Borgata, there are two outdoor pools, three indoor pools, a two-floor spa, and designer shopping on-site at the hotel. High-tech meeting rooms, a modern fitness center, and many more features are also on-site for guest’s enjoyment.
The 800 contemporary accommodations at the hotel offer modern furnishing but come with more amenities and better views than the Borgata. In addition to rooms being more up to date, they also all feature flat-screen TVs, bathrobes, iPod docks, and wet bars. Luxurious features in the rooms include customized Sealy mattresses and Egyptian cotton sheets.
The level of quality offered at the hotel and the number of convenient amenities comes with one of the highest price tags in Atlantic City.
based on 92 reviews
Policies vary by room type and provider.
The Water Club is located at 1 Renaissance Way in Marina District, 1.8 km from the centre of Atlantic City. Borgata Casino is the closest landmark to The Water Club.
Check-in time is 16:00 and check-out time is 11:00 at The Water Club.
Yes, The Water Club offers free Wi-Fi.
No, The Water Club does not offer free parking.
No, The Water Club does not offer free airport shuttle service.
The Water Club is 15.2 km from Atlantic City. The Water Club is 88.7 km from Philadelphia.
Yes, The Water Club has a pool on-site.
The Water Club has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.