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Fantastic extras included such as free ski pass and discount on ski rental. Nice rooms and great half board. My place to go in Arosa
Nothing. It really is one of my favourite hotels
Clean. Although one day they left me the towels that I have used already with lipstick on it. They didn't changed just put it back again.
The photos are fake. This is outdated 3 star hotel, not a modern 4 star hotel. Rooms are old since 10 years ago. The lobby is not renovated my first impression was did i really pay 250 a night for this value? Choose a hotel where you really going to experience what you pay for. No airport shuttle, actually it costs 650 CHF. Staff is not really polite. More like just standing there at front desk. They can't even call a taxi. Is this a 4 star hotel behavior?
The hotel is not like on the photos. It is not a 4 star hotel but outdated hotel. Definitely not good value for the money you are paying. The say they have airport shuttle but then they tell you it costs 650 CHF. There is only on every half an hour shuttle to train station. And if you ask staff to call you taxi they give you a phone number and tell u to call them although you don't speak german. I would not recommend this hotel.
Breakfast and dinner are perfect! Really good. the portions are rather small, but delicious, and by my opinion it should be like that. There is also a kinder club in the hotel with very nice staff, children love it! But the club is open only in the afternoon, though mornings children can come and play by themselves.
The pictures of the hotel/rooms are of the family rooms only. This makes a confusion, as most of the rooms in the hotel do not look like that nice renovated rooms with a cozy design. They are rather old, only bathrooms are renovated. This was a bit disappointing. The beds are also old and not comfortable, neater pillows. I find really essential for a good rest the quality of sleep - really could be better. But as the service is extraordinary we've accepted this mismatch with our expectations.
The staff at Sunstar Arosa were amazing - so welcoming and friendly! Even though the hotel was fully booked, each staff member took the time to make us feel welcome and anticipate our needs - a huge thanks to them for making our stay at Sunstar Arosa so wonderful!
Some parts of the hotel were a bit older, but the warm and welcoming staff more than made up for this.
When you stay at Sunstar Hotel Arosa in Arosa, you'll be near ski lifts, just steps from Arosa Ski Resort and Arosa Lenzerheide Ski Resort. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A train station pick-up service is provided at no charge, and limited parking is available onsite.
based on 522 reviews
Things to know
- Clean rooms
- Great menu
- Friendly service
Policies vary by room type and provider.
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Most popular landmarks
- Ski Club Arosa 339 m
- Arosa Weisshorn Valley Gondola 0.7 km
- Arosa Gondola Lift 0.8 km
- Tschuggen 1.3 km
- Hornli Gondola 1.6 km
- Weisshorn 3.4 km
|Thal St Gallen-Altenrhein||79.2 km|
|Davos Platz||10.9 km|