Amsterdam Convertible Car Rentals

Excellent experience with Enterprise Rent a Car in Amsterdam Centrum. We dealt with Alessandra and she could not have been better. Highly recommended.

Good

Νοίκιασα ένα αυτοκίνητο για 2 ημέρες και όλα κύλησαν άψογα. Το αυτοκίνητο ήταν καινούργιο, με πολλές ανέσεις για την κατηγορία του(μικρό αυτοκίνητο με line tecnology, cruise control κτλ.). Ακόμα και το προσωπικό ήταν πολύ εξυπηρετικό απέναντί μας και μας έδωσαν άμεσα λύση σε μία παρεξήγηση που πήγε να γίνει(από δικό μου λάθος). Τα χρήματα που κράτησαν για ασφάλεια αποδεσμεύτηκαν σχεδόν αμέσως(σε 2 εργάσιμες ημέρες). Θα το ξανά προτιμήσω.

Trying to blame damages that were on the car on us , took our deposit money

We got a great deal on the car! Perfect size for trip to the Netherlands.

Just friendly staff face to face or on the phone. Positive energy.

Great experience

All was excellent

Thank you everything was good

We arrived early while the location was still closed. One of the employees arrived early to open up and helped us immediately so we were able to get on our way. Great courteous service that went over and beyond: very impressed!

picking up the car was great, but when we arrived to drop off the car no one was around until 8am and we didn't see a key box anywhere. We almost missed our flight because I had to run back at 8am to drop off the keys and the lady working would get me a receipt for our return.

The staff was very friendly and helpful. When we returned the car, my mobile phone wasn’t working properly, so they allowed me to call my daughter on their phone.

Twice we had trouble getting into the car and starting the engine. we had to use the key and remove a small cover on the handle. we also removed and re-installed the battery in the key fob. When it happened the second time, we bought a new battery ,installed it in the key fob and had no further trouble. It was a nuisance, both times we were out in the country AND we spent 8,95 euro .I still rated everything "good" as we were satisfied with everything else. I don't imagine that a FULL refund is justified? Martin Van Eerd

Important things were not communicated upfront. 1. Passport is needed 2. Credit card pin code is needed. The first issue was solved, by chance i had a photo of the passport. the 2nd issue was a surprise, I knew I had to bring my credit card and I did, after already paying online, however, they needed me to use my pin code and not just scan my card. I do not have the pin code and they had no fallback option so I was not able to get a car and had to make new plans. Clear communication upfront would help either getting ready for the rental process or make other plans IN TIME. I was unhappy to see no flexibility (I offered instead of a deposit, to actually pay that amount - even that wasn't an option)

They could have honored my reservation

More car option for family (car that able to carry up to 7 passengers

The first vehicle I received from Sixt Amsterdam branch had a gear problem.When I wanted to deliver the vehicle to the branch, they claimed that there was no problem and even if they took delivery of the vehicle, my money would be burned and they would not be able to give me a new vehicle.As a result of my intense insistence, staff spoke with the branch manager and exchanged the vehicle. When I received the vehicle, I took its photos and videos of the damaged areas.After returning the vehicle, the vehicle was not re-checked with me and the damages on the day I received the vehicle were tried to be reflected to me within 1 hour.Back to the branch; When I wanted to show the damage photos I took on the day I received the vehicle, the vehicle had already been given to another customer. Investigations are currently ongoing. I hope that the fault of the branch staff will not be reflected on me.A world-class company like Sixt should work with staff who can communicate properly with their customers.I hope that the penalty for this mistake will not be reflected on me and the deposit taken from my card will be fully refunded to my account.

Return the car is chaotic and can be difficult finding parking during busier times of the day. Other than that, Sixt staff is very friendly and try to accommodate you to the best of their ability. 8/10.

They provided us with and electric car with no way of charging it and we realized this when we were already in Belgium 5 hours away from where I was staying. Charging stations across EU only accept a charge card that is mailed to the resident of the car. SIXT was suppose to provide us with this and did not. We had to idea this was how the system worked for electric car no one at sixt customer service would explain this. We rented the car from friday to sunday and could only use it saturday morning to get to where we needed to but then could not return back. We spend our entire weekend calling sixt and trying to fix the problem and no one was helpful until sunday someone at sixt customer service connected us to road side assistance. Road side assistance was surprised they didnt provide us with a card but they said it wasn’t the first time this happened to SIXT. Road side assistance took the car and the car is currently in belgium we had to fin and book a last min train ride ti the neareast city to them book another train to amsterdam. The customer service provided by SIXT was negligent and extremely poor. Very unhappy with the entire service.

Fast puckup but dropoff after 5pm in that location is a bother - 6eur per hour parking and u find parking spot yourself (can be very tricky). Everything else is perfect

We have booked electric car. Car was Jaguar I-Pace, excellent car. All other staff from Sixt were terrible. - the documents and receipt has not been provided and even sent by email as has been promised. - car was completely dirty - there has NON instructions or Manuals for Electric car been provided at all. - at Netherlands there are a thousands of charging stations, but almost ALL of them require Personal Charging Card. It is not possible to buy it or order. Because SIXT did not provide it to us - we could not charge the car and must drive it not to where we need, but where was some charging station accepted APP with Credit card... When we put car on charger, we hired taxi to go to out stay place... and next day taxi to go to charge back... Overall, it was absolutely terrible experience with absolutely NO help from SIXT> They said - we were UNLUCKY !!!!.

Booked on kayak had amsterdam airport as location of pick up and drop off after paying we noticed it’s not even the airport. I need up paying more to have it at the airport if you book just book direct from Sixt it’s actually cheaper

Everything was very easy and smooth. The only part I didn’t like was that there was an extra charge to be able to drive the car into another country, even though it was still within the EU. I don’t understand why crossing an intra-EU border should result in an extra charge.

Very convenient location. Quick & efficient pick-up/drop-off service.