Hotel Maya Alicante

Location is good, but nothing special.

The rooms were really cold and the air conditioning was not functioning.

We arrived a little bit earlier than expected and we were expecting just to drop our bags off and have a wonder around. However, we were told there was a room ready and we didn’t have to wait which I thought was nice. I however had a feeling it wasn’t the room we were meant to have because the receptionist said ‘I have a room ready’. Should have said no as the room wasn’t worth the price I paid.

I think this hotel has a problem with women. It happened on our first stay. Even though I booked the hotel and paid for it, the guy at the reception wouldn’t communicate with me directly. He directed all questions to my husband and spoke only to him which I thought was odd but we enjoyed our first stay so we rebooked again this time. This time again, I noticed even though again I paid and booked the hotel and all the bookings should be under my name, everything was transferred to my husbands name after they took a scan of our passports. It was as if he booked and paid for everything which I thought was a bit rude of them. You don’t just assume the man is the head of the house and paid for everything. I don’t know if it’s the culture. I paid a little more this time to have side sea view room and I found that it wasn’t worth it at all. The room for starters was smaller and look VERY dated with all kinds of different colours going on in the room almost like they’d used what was left over from different paints from different rooms. My husband wasn’t very well and our flight was going to be a little late so we decided to ask about late check out. When I rang, the guy said late check out would be €30 which was fine. I got ready and an hour later, I went down to pay and the person at the reception instantly doubled the price and said it would be €60. It wasn’t even the money it was how the receptionist spoke to us. You can’t just double the price within and hour and be rude! We had no choice but to pay as my husband wasn’t feeling up to going to the airport early because he’s very ill. The TV in the room barely worked. The remote need replacing. You’d almost need to be face to face with the TV before it worked. The carpet on our corridor was very old. Our stay this time wasn’t pleasant at all and definitely won’t be returning. We originally booked melia Alicante but I changed it last minute to this one as we’d enjoyed our previous stay. Big mistake. Won’t be back.