|"Great breakfast, very friendly staff."||(in 19 reviews)|
|"The staff very accommodating and pleasant"||(in 30 reviews)|
|"It was an amazing stay"||(in 9 reviews)|
|"Parking situation is extremely confusion."||(in 11 reviews)|
|"Got a letter of apology from the hotel."||(in 1 review)|
|"They have free parking, though limited."||(in 10 reviews)|
Very clean which is most important to us. Perfect location. Loved that there’s Starbucks downstairs
Wake up call
No one told us the automatic call did not work and we had to be up at 4:00 am, at St. Peter's Hospital for surgery at 5:00. Fortunately we woke up, when I mentioned it to the desk they told me we should have called them instead - a message should have been on the auto call. If we had missed it would have been catastrophic!!! Otherwise a good stay.
Great for a quick stay
Close to everything Friendly staff Nice rooms
The bed seemed smaller than a king size.
Nice staff, useful gym, connected to Starbucks and a good bar
Shower handle was broken and had poor water pressure. coffee machine was broken, too.
Well I was held prisoner by the hospital another night... So back to the Hilton Garden Inn for my wife. Once again great stay.
Being my husband was in the hospital, the location was great. Nice place, nice staff.
The people at the desk and in the restaurants could not have been nicer and more helpful. This is a beautiful property with an excellent location.n The breakfast was excellent!
Nothing, we loved everything!
Mattresses need to be changed immediately
Very clean, friendly staff, good location for the purpose I needed it for.
The mattresses in the double queen room kept both me and my mother from sleeping both nights of our stay. Also wish that breakfast was included.
Angel Silva was extremely nice at the desk and was very welcoming!
Location and parking
I booked the hotel because it was in fairly close proximity to a concert we were going to and because I like the beds at HGI. I didn't realize this was a hotel geared to the medical center.
We didn't request a handicapped bathroom , but we got one. The entire room was the shower and there was no way to keep the water from spreading all over the floor (very poorly designed). The beds were okay but not as comfortable as I expected and the parking was a hassle.
The staff was amazing and the hotel was very clean and beautiful.
USB ports on the lamps instead of regular outlets.
Boys gone Wild
The room was very clean and comfortable as was the fitness center. The staff were very friendly and helpful, especially when we complained about the noisy guests.
Apparently the hotel fronts for a college dorm room, there were several visiting college hockey teams in the hotel for games with the many local colleges in the area. Kept us up all night with yelling and running in the halls. Even after calls to the front desk it continued. When I requested the name of the college that was on my floor so I could notify their athletic director I was told they couldn't tell me.
Very comphortable chair, large table, coffe maker, room equipment
confusions concerning payment on my credit cart
Tried to overcharge me, also said breakfast ws not included when according to my paperwork it was.
Parking. No restaurants nearby. needs facelift (carpets were creepy in public areas)
The staff was excellent and attentive. The hotel was in very good shape, and they had a decent gym.
When my husband called me, he would be put through to voicemail rather thna reception. Everything seemed so automated that staff were not particularly service oriented, I think they felt it was being dealt with by someone / something else.
Hilton Garden Inn Albany Medical Center is a smoke-free, family-friendly hotel located in Albany, New York and is seven miles away from Albany International Airport. Hilton Garden Inn Albany Medical Center offers multiple amenities to guests such as free Wi-Fi, a heated indoor pool, a hot tub, airport transportation, 24-hour front desk, dry cleaning, self-serve laundry, express check-in/check-out, on-site ATM, on-site restaurant, baggage storage, vending machines, and for guests that are staying due to business, it offers a banquet room, a business center with internet access, and meeting rooms.
This establishment provides its guests with a total of 129 rooms available for booking with the sizes of the rooms ranging from standard size, family size, and suites. Each room is equipped with a flat-screen TV, air conditioning, a safe, a coffee maker, a small refrigerator, free toiletries, and a hairdryer.
Hilton Garden Inn Albany Medical Center is located near a variety of restaurants for guests to choose from aside from the on-site restaurant, with the choices including Rain, which is a Chinese-style restaurant an 11-minute walk from the hotel property, New World Bistro Bar, which is a 14-minute walk from the establishment, Cheesecake Machismo, which is also a 14-minute walk from the hotel, and Iron Gate Cafe, which is a 15-minute walk from the property.
The hotel is also located near many attractions such as Opalka Gallery, which is a seven-minute walk from the hotel, Washington Park, which is an eight-minute walk from the establishment, Spectrum 8 Theatres, which is a 14-minute walk from the hotel, and First Lutheran Church, which is also a 14-minute walk away from the hotel.
based on 248 reviews
Policies vary by room type and provider.
All reservations at Hilton Garden Inn Albany Medical Center – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Garden Inn Albany Medical Center is located at 62 New Scotland Avenue, 2.1 km from the centre of Albany. Washington Park is the closest landmark to Hilton Garden Inn Albany Medical Center.
Check-in time is 15:00 and check-out time is 12:00 at Hilton Garden Inn Albany Medical Center.
Yes, Hilton Garden Inn Albany Medical Center offers free Wi-Fi.
Yes, Hilton Garden Inn Albany Medical Center offers free parking.
Yes, Hilton Garden Inn Albany Medical Center offers free airport shuttle service.
Hilton Garden Inn Albany Medical Center is 11 km from Albany Intl.
No, pets are not allowed at Hilton Garden Inn Albany Medical Center.
Yes, Hilton Garden Inn Albany Medical Center has a pool on-site.
Hilton Garden Inn Albany Medical Center has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.