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The IFE was unstable the entire flight seats are very dated for business class and meals were not good.

I liked everything accept the delay try to improve in that area

The food on this flight was just terrible. I have a wheat allergy so when booking I ask for gluten free options. The food given was inedible. The bread rolls were rock hard. Once board I was given one and the only thing I could do was eat the chicken slice and piece of tomato on it. Also given was 4 small cubes of fruit, 2 watermelon and 2 pineapple and a bottle of water. My husband had a regular meal and found his very average. Then the evening meal was also disappointing! Some dried out fish with spinach and 3 sticks of dry white sweet potato. No sauce …. 😳 again, the same fruit and water. The passengers had to wait a long time for the dinner food to be served. My husband just wanted to eat and go to sleep so he was a bit annoyed about that. We got off the plane and I was feeling quite hangry. Not enough food or a good eating experience. Emirates used to be a flight we looked forward to… now we are considering looking at other companies for the future.

I am going to be just factual, not bad mouthing nor complaining, but this was my experience. With 3 pieces of luggage, I was told the flight from Mumbai to Dubai was cancelled due to flood. This was told not by the airport board which still showed the regular time of departure, but general stuff at the airport. No Emirates stuff around to direct the transfer passengers of the cancelled flights. By the departure counters with crowds of people, one by one, angry, frustrated, urgent conversations were going on. No announcement were made, no postings being seen, just private conversations. I still have 5+ hours of layover, so I let more urgent people settled first. However, the fact that no communication of when, what and where I should go was very unsettling. Basically no time limit waiting means, no meal, no sleep, no step away, no planning, no change plan, no telling of the family what to do. Nobody was able to tell you anything but asked you to wait, no chair, no space, no facility to freshen up. That went on for 10+ (from 5) hour without warnings and accurate communications. Email received from Emirates asked me not to go to Dubai at all, or boarding at the time that was passed. In other words, communication were very untimely, after the fact. That created more confusion instead. After changing several of boarding time, we were given the gate # and a boarding pass. However, the boarding pass still have the original time of boarding, so again, not knowing walking 30 min in the airport to the gate would make you late or not, therefore, still dare not to eat a meal. The flight arriving to Dubai was uneventful and I gave a 4/5 rating. I just thought the layover at Dubai would just cut short from 8+ hours to 2+ hours. At Dubai airport, I saw people sleeping on cardboard, knowing, these people got stranded but they dared to sleep because they know when to board and I didn't. Or these kind of delay are just so normal that people know what to do to pass time. Then the worst service and crazy thing happened. The boarding time on board for LA and at gate A9 was clearly 8:50AM. At 8:40, surprised by not having any boarding activities, then one single staff showed up and said to a few passengers that the boarding would be delayed without a time frame. Since only a few people know, I asked another Emirates staff at another counter, who simply said basically non of his business. I was shocked with that indifferent attitude. Yet every boards I saw show the same boarding time. What kind of system failure was that to prepare delay situation! How confusing and unnecessary chaos and anger that provoke. That poor staff had to repeat himself so many times, answered questions that he had no power nor information to provide nor solved. One an only one stuff to show up for 10 min, leaving the counter non-staff with board showing 8:50AM boarding. This was purely irresponsible from top to bottom of the entire airline operation staff. What kind of leader in a service industry would allow this to happen to their customers. Without explanation, after changing 3 times the boarding times, again, means you should not go to eat a full meal, because, when you found a mob at the gate. People who were stranded for 2 days were afraid of not getting a seat with a full plane. That would not be happening if the airline provide adequate guidance to each person, instead of just having 4 staff yelling at the gate at the same time to "control" the crowd, threatening no boarding and delay boarding. Finally, I was on board, hungry and tired, not sleep for 36 hours. I was denied with a snack of fruit. By the time meal was served, it was an hour later. Half way of the trip, I felt sleep in fetus position and did not want to move, happy I finally could have some shut eyes time. However, when I got up to the bathroom, I felt very light headed. Having sleep deprived, constipated for 3 days, dehydrated, I knew it could happen since my blood pressure usually was low closed to 90/60. Any lower then that, I could have syncope. Sure enough, I was on the floor just 10 feet from my seat and 5 feet to the bathroom. However, nobody called for help. I asked for warm water and juice to hydrate, came only with cold and icy drinks which I wouldn't take. I asked for blankets, one was given. Yet my shivering, needs to cover my head and multiple requests did not hasten to take the two blankets that are at my seat 10 feet away. I waited 10 min for that. While 2-3 staff surrounded me, nobody did the vitals until after 15 min, just the spirometer only of which did not work due to my cold fingers. The first reading was 86 and oxygen was suggested. But another supervising personnel came, fussed over another reading, ignoring my comfort and needs. Seemingly the reading of spirometer was the priority. By then, no oxygen needed. I had this fainting experience before, and I knew how to help myself. However, I was not being listened to but to be told this and that. Finally, I got better and returned to seat. One kind flight attendant said she would check back with me in 15 min. She did not come back. I felt asleep in that fetus position again and this time I woke up with a bad cramp at my left leg. Yet I needed to go to bathroom, the cramp was too bad to walk. So I stepped back to seat. When I tried again the second time, the other front leg got cramp. This time I dare not move but massaged myself. For all these 5-10 min, I called for attention. Attendants passed me by because they were carried with heavy load of blankets and stuff. Nobody answered the light. Then came landing and off board. I was asked by two attendants how I felt. I smiled and said "fine".

Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring

Flight from Dubai to Zagreb very bad cabin crew. Bad food

Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions

The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.

Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.

Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.

It was good no problems made it on time for the next flight overseas!

I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.

Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.

To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.

The crew was courteous and efficient. There was no entertainment or liquor service on this short international flight.

Wore experience due to delay and took me 3 days to reach my destination.

I had already opted for Vegan food before 2 months yet they say we have no record for it,

No separate queue for business class/platinum passengers. I had to stay in the long queue to board. I requested breakfast before landing, but the crew didn't offer, except a coffee with milk. No tea with milk was available. Had asked for cookies, but didn't receive them. The crew in the business class was not good in terms of service..

I didn't understand why I got dropped off at departures on exiting the plane at Doha aiport. I had to find my own way to immigration/baggage reclaim which wasn't easy as staff in the departure section just tell you ti scan your boarding pass. This was very poor b qatar Airways. I spent 2 hours soyung this out and once I got to get my suitcase it was delayed. So instead of getting to the hotel at about midnight I got there at three in the morning. I wonder why I upgraded to business?

From home to the airport, you must mention the terminal ready.

The international flight from Sydney to Dallas had great food. I have travelled a lot over the years and this has been the most memorable in my experience so far.

flight delayed, wait in crowded gate. staff inattentive. had to remind them to get my coat from their closet. not many new movies, media choices were limited (nothing compared to Emirates.) Lounge was crowded

There was nothing I didn’t like, prices a little lower would help

Flight delay was informed at the last minute. Food quality is not up to Qantas standard I was unable to book an online boarding pass on any of my 6 flights.

Amazing! Was put on the earlier flight and I requested for an aisle seat and was given it. Thanks Qantas!

The staff we fantastic and seemed to work very well with each other

Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.

The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.

It was nice having space in the way back where it thinned out with passengers, most folks in the far back were able to lay down and sleep. That was a pleasant surprise. Made the 15 hr flight go by pretty smooth, watching a few movies and resting. I had previously never used an airplane toilet, but finally used one. It wasn't too bad. All workers were very helpful and friendly. Their hospitality was welcomed as well

It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations

It was delayed several hours which delayed our connection in Denver. Not happy.

The flight experience was very good! Especially the United Club!

Some of these FA’s need attitude check. Snarky bitches

This flight was a code share on Air New Zealand.

No snacks served! Seating in the kast row in uncomfortable.

United airline kept delaying our flight back to Phoenix for 8 hours before they cancelled it! If they know that we are not flying out for whatever the reason is, why did they keep lying to us for hours. We could find another flight earlier or even find a hotel with a shuttle. But cancellation at about midnight was not fun. We stayed in the airport all night till the following morning when we bought an Alaska tickets to go back to Phoenix. Total of 14 hours in the airport.

temperature, temperature, temperature. it was hot as balls and everyone around me was complaining and constantly adjusting their vents

The flight was good in most all ways. With Lufthansa, we had very concerning experiences before boarding at both ends of the flight. In Chicago on Dec 15, the scene at the gate was chaotic as the airline tried to size every carryon bag with their little box. Mine was about 1/2 inch too big to fit in and they took it, along with my wife's. Rules are rule...but people who did not bother to go through that regimen got on the plane anyway. In Gothenberg on the way back on Dec 27, I received an email offering to take our carryon bags free if we checked them. We chose to do that to avoid the hassle in Chicago. We were told at the ticket counter that since our bags were too heavy...8kg, I think (they have worked on absolutely every flight we have ever taken) that we would need to pay $150 for 2 bags to be checked and that they would not be allowed on the plane unless we removed about 3 kg of luggage. With that, we feel that we had no choice, assuming they would be checked at the gate anyway. Well, we paid $150, there was NO checking at the gate, and people boarded with whatever they brought, just like on a normal flight. In Lufthansa's questionnaire about the flight, I asked for a refund of our $150. I need the help of United in order to be sure that we are reimbursed.

United requires seat selection in order for those booking together to stay together.

After checking luggage being put in a separate line for payement of luggage. Purchase from “Chat Deal “ was very poor, did not know bought ticket that did not include at least one check bag. Second chat deal called me and told I would hav e pay more $150 to get a aisle seat, clearly trying take money from people when I was able get my aisle seat for free 2 days before flight. Chat deal was the problem mainly.

We missed the flight to Barcelona because the flight from Baltimore was delayed. We flew on Vueling VW6653. Our luggage didn’t arrive. Please help us get our luggage. We are staying at Hotel Gran Via in Barcelona

my original flight was cancelled the previous day, and i was rescheduled onto this flight, which left much earlier in the morning, impacting my previous evening and requiring me to get up much earlier in the morning to get to the airport online. This practice happens way way way too much, and it seems on every airline, though AA is probably the worst.

The flight was on time and the crew very professional. Everything went as expected and I will use BA again for this trip.

Not connecting flights. Missed my flight from Dublin to Liverpool because I arrived at Dublin one hour too late. For this mistake, they offered me a flight from Dublin to Manchester. Thats great and all, but I waste time and money to commute to Liverpool. Be sure to check the time of your connecting flights, because they sure don’t when they sell it to you

Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets

Terrible. Flight was 3 hours delayed and I missed my other flight to my final destination

It was truly amazing. I will do it again! Excellent!

Everything was fine except my screen wasn’t working and I was unable to watch any movies or TV. Staff tried 3 times to reboot it, without success.

Truly felt "taken care of". Will definitely fly British Airways again.

Wonderful staff, as always. Arrived in time despite delay taking off. My airline if choice, always. Thank you!