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The flight attendants were superb and the service was outstanding. Some passengers with small children were very rude and inconsiderate, kids were constantly crying and some were running around the aisle unsupervised.

Hated every minute of it. Delayed for over 10 hours only to have to cancel rental car, car insurance and hotel. Its taken me 3days to get to my final destination when it should have only taken 12-14 hours. Very unhappy with Lufthansa.

So far so good. I missed my flight because of the Lufthansa diversion. United helped me to figure out how to get accommodations from Lufthansa for my long layover. They help me book appropriate onward flight.

This flight is always a cramped bus. The gate area was inadequate and announcements were hard to hear. The flight was delayed 45 minutes to an hour by a broken aircraft door, making our total delay from Vilnius 5 hours.

Didn't have bar code on our phone based boarding pass. People at the counter didn't notice. We walked to security, couldn't get through, had to go back to check in to get a paper boarding pass.

You need to reimburse me for my seats purchased and luggage.

My baggage has been lost for the last 6 days! The problem originated at LAX with Lufthansa, which was a very big disappointment from LAX to Munich. The flight was delayed over an hour, the overhead bins on the window side are too small for most carryon's, the in-seat video screen were very poor as they would not respond to your touch quickly and would stop and start all over again, the earphone jacks are not like most standard ones, the seats still has wrappers and trash in pockets and on the seats. and there was no USB outlet to charge your phone or other devices. The German reputation for quality is bogus with this airline. BUT the responsibility for delivering my luggage became Air Dolomiti's as they were the last leg of the trip. The baggage area was chaos because several flights arrived at once. I took me over an hour to file a claim, the agent entered my info incorrectly, and the contact numbers for Lost and Found at the airport was never answered. I have never been called by Air Dolomiti or the baggage delivery company. I had to do all the calling. AD's live agents gave me two wrong phone numbers for the baggage company. When I finally got the right one on my third call, OF COURSE, no one answers and I still do not have any information on when my bags should arrive. VERY UNPROFESSIONAL operations by Lufthansa and Air Dolomiti. I will make sure I book any other air carriers on the rest of my flights to Italy this year.

The premium economy seat is one of the most comfortable that I experience. The food is also better than the ones you get in Economy, though the boarding was a missed opportunity, no priority observed, a complete mess.

Seats on the A320 were more comfortable than the A330 I took from RSW to Frankfurt

It was United. I used the United app ahead of time, and no problems other than Frankfurt Flughafen being what it is.