Initial flight was cancelled so moved to an alternative flight. As a result, stuck in a middle seat. Flight then place in holding pattern prior to landing resulting in a very late trip home.
Initial flight was cancelled so moved to an alternative flight. As a result, stuck in a middle seat. Flight then place in holding pattern prior to landing resulting in a very late trip home.
There was nothing I didn’t like, prices a little lower would help
Flight delay was informed at the last minute. Food quality is not up to Qantas standard I was unable to book an online boarding pass on any of my 6 flights.
Rescheduled after ticket purchased and issued, not 2 or 3 times and not a fourth but by 5 times, by Qantas, that's right, 5 changes! Forcing an overnight stay in Chile and need for visa. Qantas can no longer provide basic services as a national or international service provider. Professionalism is extinct and the provider needs to be mentored and educated in perfecting who to operate as an airline. Qantas is the spirit of Australian dissatisfaction.
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
Enjoyed the new possibilities of in flight entertainment. Been awhile since I've flown, and that was a nice surprise. Being able to pick from such a variety was personalized and welcomed.
It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations
Qantas cancelled my flight for no good reason and rebooked me into a middle seat.
My bag didn’t make it but otherwise it was a great experience.
Experience was great. My only advice is to have a pasta dish on the menu. Otherwise everything was excellent.
No air in the middle rows. Had a hard time breathing. Was dying of heat.
Not very good, they nickel & dime you for better seats & pay extra for the checking in bag, bad service all the way around
Flight from Lima to São Paulo didn’t have USB plug to charge the cellphone.
It was a good experience, the flight was a little too long & the food was ok
Check in of my luggage which needed to be paid for was excellent. Thanks to Nora
As usual, LATAM tried to rip me off as a Gringo. They ignored the fact that having paid for my assigned seats, I was entitled to one free luggage per person, up to 10kg, and tried to charge me USD40 per item. While they ripped me off by $160 on my outbound flight (4 luggage pieces, which should have been free), I vehemently protested this time around. Note that they only request this from gringos, not from Spanish speakers. LATAM behaves like a racist extortion organization.
This airline is full of junk fees. After paying to get my kids to sit with me, we were asked at the gate to check in our roller bags and pay $40 for each one. Peruvian passengers all took their roller bag in the plane. I don’t appreciate airlines who spot the gringos to tax them more.
The food that was offered based on class level of your ticket was absolutely ridiculous and disgusting. They didn't even hot tea to serve, the food was horrible. On our departure flight I was seated in premium plus economy and considering the cost of the flight the food was literally some of the worst I've ever eaten. On the return flight I sat in economy with extra leg room and was given a thin little throw "blanket" and a flimsy little pillow. The air condition was on artic and the seating arrangement wasn't really worth the money. The seat didn't recline good enough and the foot rest was laughable. Total waste.
Do not like the feeling of being in the basic economy. Everyone should feel good no matter what.
I liked everything about the flight. The service was excellent!
I was not able to buy food in the flight. They refer to include your Credit card in the APP, and if you are not from USA (i have a credit card form Canada) it is not possible
This flight was a code share on Air New Zealand.
Easy boarding in group 2. Landed 1/2 hr early. Delicious cookie snack.
Flight was delayed by over an hour and gate checked bags took 15 minutes to be delivered to the jet bridge.
Liked the excellent United crew, the food selection, the comfortable cabin and the excellent movie and tv shows selection. The interface on the screen is also excellent and gives the option to let the crew know to wake you up for meals, or not. I disliked the onboarding experience at the Brussels airport. The process is convoluted and was not explained to any passengers. I also don't understand why thee is an additional security screening when getting off the plane from Africa, when there was none when getting off the plane from the US.
It was a great flight, great crew, excellent service, fantastic brand new place, overall 10+ on the experience! Thank you.
It was terrible because the flight was delayed for 3 hours.