Novotel Zurich Airport Messe

Comfortable for business and very close to airport. Nice fitness room and sauna. No shuttle from airport but the tram stops just in front of hotel.

Rather expensive for the service - breakfast at 26CHF simply unacceptable - I get a great one for 8CHF at the Traders in the WTC building 2 tram stop from the Novotel.

Staff was very friendly and helpful.

Dear Booking.com staff, I understood that I had paid in advance through the website but Novotel Zurich Airport Messe charged again. They said, it is not paid in advance so please check this situation. My booking reference number is, 500033082.

It is close to the airport, has a fridge (minibar), free hard-wired internet, and is quite clean. There are lots of places to organize your items. We've used it twice now as a night-before-departure hotel. Last year when we had a third person along, the sofa bed was a cost-effective option.

I did not like the extra charge for outdoor parking, but I knew about it in advance. The bedding was a lower quality than I remembered and the mattress on the queen-sized bed was such that it was hard not to roll into a valley in the center. Again, I don't remember this problem with the room last year. Also, while we had booked and were charged for a superior double (which according to Booking.com includes a sofa bed) there was none, nor was there room for one. It was a slightly smaller room than last year. Although we didn't need a sofa bed for sleeping, it would've been nice for organizing our suitcases without having them on our bed or on the floor, and it would've been an additional place to sit, since there is only one chair.