Grand Aston Yogyakarta

A 5-minutes walk will bring you to Galeria Mall. Hotel is 20-min drive away from Adisucipto International Airport, ideal for people leaving early and catch a morning flight. The welcome drink is very nice. Rooms are clean, beds are comfortable. Quite a number of facilities offered by the hotel such as Spa, Facial. Massage, Swimming Pool and Gym. The swimming pool is relatively small in size, and no much guest using the pool. Breakfast is good, a wide range of international cuisine offered. As my flight out is at 7am, the hotel helped me to prepare breakfast in boxes by 4.30am.

Swimming pool waters is quite cold in the morning as it was not heated. The waters are also not really clean, would expect better quality for a 5-star hotel. The lift door closed in on my family member as she was walking into the lift despite me holding on to the dorrs open button and the lift door sensor does not seem to work. Double pressing of the lift buttons (on the inside and outside) will cancel your options. Hence if you were to double press for a lift at the lobby, the lift will not reach you as you have already cancelled your option. Would suggest to disable the option of the double pressing button (on the outside), as I have experienced waiting for lift for minutes and discovering that I have "undo" my options. Not sure if there was a miscommunication or trying to earn a quick buck from tourists, the hotel helped us booked 2 taxies to the airport in the early morning. I was quoted Rp75,000 for each car and it will be metered. However, when we reached the airport, one of the taxi which ran on meter was Rp38,000. The difference between the quoted price and the metered price is greatly different. To avoid trouble, I paid 2x Rp75,000 for 2 taxis. I was confused about what is the arrangement and communication between the drivers and the hotel. Bear in mind that I have checked Grab (online private transportation akin Uber), the price quoted was Rp44,000 fixed to the airport. I felt cheated about paying Rp75,000 when it is Rp38,000 by meter. Would like to see clearer communication, thanks.

We had a very pleasant stay at Grand Aston, we can only recommend it. The room was well equipped, the bed was comfortable, a very rich variety of breakfast and a very very kind staff.

Diverse

Location is great but since it is on a one way road, a bit troublesome to those who are not familiar with the city.

The hotel overall is great. It is fairly close to the centre(Malioboro). We had a great time, everything is so clean and beautiful. The breakfast is luxurious and delicious. You have so many different choices, there's something for everyone. Would definetly come again!

Everything was great

Terimakasih utk outstanding service, birthday set up dari Aston, guest relations did a great job too , all the staffs are very friendly, thank you, excellence

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