Good to know
Distance to city centre
|"The food was delicious"||(in 8 reviews)|
|"Pool area - comfortable sun loungers."||(in 11 reviews)|
|"Helpful and friendly staffs"||(in 17 reviews)|
|"the indoor swimming pool was not active despite the summer season."||(in 3 reviews)|
|"Breakfast is really really bad."||(in 6 reviews)|
|"Cleaner left without cleaning the room as her duty was over."||(in 5 reviews)|
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Nice restaurant and professional staff , Much appreciate for giving us a traditional sweet as make up for waiting 10mins when we check in
Cleaning was not very good
The place and the buildings are very beautiful and the rooms are clean. Loved breakfast and the ambience of the restaurant is really good. Ate at Caucasus restaurant on our first night and food was delicious!
1. No concierge 2. We requested for airport to hotel pick and drop off and we received a message that the service is free, but no one picked us up and they didn’t even inform us if somebody was there or if no one’s available 3. They didn’t offer for a tour 4. There seem to be like only 5 staff. The ones in the reception speak english which is good! 5. No one informed us what else we can do in the hotel, on our last day, we just explored it ourselves and it was like a ghost hotel. There was a recreation on the basement, it was huge and really nice, but we could have spent more time there and enjoyed the hotel’s facilities more. 6. On our check out, we were told that there’s one small towel missing, 2 small alcohol that were consumed, we told them we didn’t take any towels and even told them to check our luggages. And about the alcohol, we didn’t even open the bar ref and we are aware about the price so my husband normally buys from the supermarket because it’s much cheaper. 7. We dropped the key room in one of the places we went to, so we were told while checking out that we had to pay 2000amd, then suddenly the receptionist said 3000 amd which made my husband really angry. If they had informed us the moment we arrived that if we lose the key/s, we have to pay for it which is fine, problem is we were informed the day we are leaving and the staff couldn’t give us a proper amount.
Much different from the photos posted on web- very disappointing
Inadequate heating system and lack of cleanliness
Located in Yerevan, Caucasus Hotel is within a 10-minute drive of Rio Mall and Dalma Garden Mall. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 347 reviews
Things to know
- Spacious rooms
- Professional service
- Pleasant hotel grounds
Policies vary by room type and provider.
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Reviews about Caucasus Hotel
Most popular landmarks
- Tsitsernakaberd 7 km
- Hrazdan Stadium 7.6 km
- National Assembly of Armenia 7.8 km
- Cascades 8.1 km
- Yerablur 8.3 km
- Blue Mosque 8.4 km