Close to de water park
Rooms are nasty and outdated
The new restaurant that is in the hotel was great! The food was fresh and cooked right from scratch!
The bathroom didn't have any ventilation in it. There was stains on my Bed linen. The rug was coming apart under the sink.
The breakfast was great. The employess was very helpful.
The fact that it is close to Busch Gardens and Water World.
We were told that we could check in at three o`clock, which is normal for most hotel chains, so we went on to BG for a few hours before going to the hotel at three o`clock. When we arrived, there were several families waiting in the hotel lobby. There was one family ahead of us checking in, and we heard the clerk tell them that their room was not ready yet. Now we knew why the families were in the lobby. They were told we have no definitive time for the room but hope that within the next half hour or so. It was now our turn and we were told the same thing. I asked do we get a reduced price, and they brought down the manager of the cleaning staff to give us some lame excuse about some machine breaking down and that they would get it done as fast as possible. Not going back to this hotel again. There is a Best Western farther away but at least they let you check in your room on time. Very disappointed because when your was a Days INN, we stayed there several times and never ran into this problem. Very sad.
Clean room, relatively quite.
No complimented breakfast, poor water pressure in shower.
Location w well appointed lobby
Vending machines took money, but delivered nothing. Toilet stopped up and flooded room
thin walls; you hear your neighbors.
Close proximity to parks.
I stayed there with my family for 4 days 3 nights. The rooms was cleaned daily. The staff was veryy polite and friendly. The breakfast was good. The distance to and from the parks was great.
Even though the rooms was cleaned daily, they always seem to forget wash clothes. We had to request wash clothes each day. The room was for four people, they only left three wash clothes or none at all.
Not the worst-but not the best
The staff was helpful and friendly. The lobby was nice. Close to attractions.
Checking in - I got my keys, went to my room, someone was already in there! Thank goodness they were dressed! Staff was sorry and helpful, they give me a different room. The Room - out of the 4 outlets in the room, only 2 worked and then only the top plug worked! The outlet by the sink was coming away from the wall!! I went to the front desk (because the phone was out) and they were very sorry and helpful. Since it was so late, they gave us a power strip so we could charge our phones and maintenance came in the am. The location - it is minutes from a water country usa and across the street from a shopping center. Its about 10 minutes to busch gardens and Colonial Willamsburg. But, there's no restaurants on the same exit as the hotel and nothing is within walking distance. Overall - not the worst place we've stayed at but certainly not the best! The staff was wonderful but the hotel was not!
Price and location
Breakfast not good.
The staff were not very friendly. I think they were more interested in talking among themselves. The breakfast was good and the man working there was very nice. I have stayed here before a couple years ago. The staff were bad then and remain the same. The room was cleaner and the bed linen was nice. I did have a couple light bulbs out but I didn't complain about it,,The staff were not very friendly. I think they were more interested in talking among themselves. The breakfast was good and the man working there was very nice. I have stayed here before a couple years ago. The staff were bad then and remain the same. The room was cleaner and the bed linen was nice. I did have a couple light bulbs out but I didn't complain about it,
Book your stay at out hotel near Water Country USA. With a convenient location near Interstate 64 and free parking for your vehicle, visiting local destinations, such as Busch Gardens and Colonial Williamsburg, is easy. Enjoy our outdoor pool and poolside patio, 24-hour fitness center, free parking and free Wi-Fi. Newly renovated guest rooms come equipped with microwave and refrigerators, 42 inch flat screen TV and granite vanity. Our non-smoking hotel has meeting rooms that can accommodate 225 people, as well as a 24-hour business center.
Based on 528 reviews
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