Viktoria Hotell & Konferens

Leaving the hotel

On arrival were given key code for vehicle and main entrance doors - reception closed at 7pm Advertised Dinner Eve meal - no evening meal available offered a microwave meal to purchase We left hotel to get dinner on return key code wouldn't work to get car or self into hotel No answer on reception desk telephone - out of hours answer machine - we called outside security firm and 30 mins securitas arrived - They agreed my door code didn't work. Needed to get colleague to Airport at 0430am before returning to hotel fir breakfast Reluctantly securitas gave me their code to enter otherwise it would have been a non starter I asked securitas for breakfast pack for my colleagues early start and he said he couldn't help it was first time he had visited premises and no one would be on premises until approx 6am My colleague left without breakfast despite us paying for breakfast In the morning no one available on reception despite my overnight email complaint suggesting I would be in breakfast at 8am to discuss the issues raised I left my keys in the drop box in disgust and now changed my further 4 day stay in another hotel I would not advise anyone to use this hotel