Epic Hotel

Nice breakfast, Good location, staff but rooms and facilities not up to expectation.

Other than no lift for the roof top on 5th floor which the hotel keeps highlighting, they have over looked some factors like below, 1. Carpets on corridors, stair are not cleaned. It is not dusty or dirty but can see that it has never seen water or washing. Floor cleaning overall even inside the rooms are not up to satisfaction, though it is not so bad, there are aging stains. 2. Reception looks congested with low roof, could have had some floral or plants inside. Definitely can use re-decor. 3. The shower is the worst of all. No water pressure, hot-cold water mix doesn't work well, all plumbing pipe fixtures need to be changed, floor is slippery and no matt. (see above floor cleaning remark) 4. Room is not cleaned everyday unless specified. 5. Very old towels/ sheets. Poor quality toiletries. Even the hangers are too old and droopy 6. Poor lighting. AC was not working proper, but weather was fine so can be overlooked. Hope the heater works. Checked TV day 1, did not work. But anyway that was not priority. 7. No attention paid to small details like door locks, handles, outer door, drawers( could not open because heater installed in front), dancing bed lamp, slanting pictures on wall (everywhere from reception to corridors and rooms, the photo frames are tilted) 8. NO FACILITIES!!!, nothing available. Even wifi, should connect to different router in each room. No networking, guess they are working with mobile hotspot.