Good to know
|Distance to city centre||8.1 km|
|"Great breakfast and very friendly staff"||(in 28 reviews)|
|"Breakfast is very good."||(in 5 reviews)|
|"The breakfast was delicious"||(in 28 reviews)|
|"Towels n bed sheets were old"||(in 11 reviews)|
|"Breakfast is not good."||(in 3 reviews)|
Time of year
Show reviews that mention
|avoid slipping||in 3 reviews|
|bed was comfortable||in 24 reviews|
|breakfast is not good||in 9 reviews|
|flavor||in 5 reviews|
|friendly staff||in 43 reviews|
|fruit fresh juice||in 2 reviews|
|good breakfast||in 37 reviews|
|good price||in 10 reviews|
|little bit||in 19 reviews|
|location is very good||in 71 reviews|
|location strategic near||in 57 reviews|
|long time||in 13 reviews|
|room is clean||in 53 reviews|
|sheets and pillow||in 13 reviews|
|shopping mall||in 54 reviews|
|swimming pool||in 34 reviews|
The nearest hotel from our head office. The hotel are sorrounded by malls & restaurants. Easy to reach from airport.
This hotel management is not as kind as another accor hotels. The reservation team is bit annoying.
The location is great with a mall, an hospital and a great restaurant area nearby.
AC is way too cold in the lobby
The hotel is located in a very strategic location. Mr Ardi at the reception was very welcoming , fast and super helpful. I even got upgraded to a bigger room with a nice view to the pool. Will be coming back for sure.
The hotel was generally clean and quite comfortable. The overall design and layout was pretty bright and spacious, which felt warm and inviting. The staff was friendly and always willing to accommodate our needs. They spoke English, which was helpful. There was quite a good selection of food and drinks - both at the breakfast buffet and available for ordering. We were quite happy with the hotel's location - across the street on one side was the Living World mall, and across the street on the other side was the Food Bliss area full of restaurants and eateries. We also liked that they had several water filling stations on each floor to fill our bottles.
While the hotel was generally quite clean, we felt a bit itchy after sitting on the couch in our bedroom - so we're not sure how often those are cleaned. The robes also looked somewhat discolored and worn, so we didn't feel very comfortable using them.
Located within the Integrated Alam Sutera Complex, Mercure Serpong Alam Sutera is situated between Omni International Hospital and Living World Shopping Mall, at the centre of the lifestyle, entertainment and gastronomical hub. A mere 30 minutes' drive fr om the Jakarta city centre and less than one hour from Soekarno-Hatta International Airport, our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travelers.
based on 6,223 reviews
Things to know
- Friendly service
- Clean rooms
- Great shopping
- Great reception
Policies vary by room type and provider.
FAQs when booking at Mercure Serpong Alam Sutera
Where is Mercure Serpong Alam Sutera located?
Mercure Serpong Alam Sutera is located at Jl Alam Sutera Boulevard Kav23, 8.1 km from the centre of Tangerang City. Omni Hospital is the closest landmark to Mercure Serpong Alam Sutera.
When is check-in time and check-out time at Mercure Serpong Alam Sutera?
Check-in time is 14:00 and check-out time is 12:00 at Mercure Serpong Alam Sutera.
Does Mercure Serpong Alam Sutera offer free Wi-Fi?
Yes, Mercure Serpong Alam Sutera offers free Wi-Fi.
Does Mercure Serpong Alam Sutera offer free parking?
Yes, Mercure Serpong Alam Sutera offers free parking.
Does Mercure Serpong Alam Sutera offer free airport shuttle service?
No, Mercure Serpong Alam Sutera does not offer free airport shuttle service.
How far is Mercure Serpong Alam Sutera from the airport?
Mercure Serpong Alam Sutera is 13.2 km from Jakarta Soekarno-Hatta Intl.
Can you bring pets to Mercure Serpong Alam Sutera?
No, pets are not allowed at Mercure Serpong Alam Sutera.
Does Mercure Serpong Alam Sutera have a pool?
Yes, Mercure Serpong Alam Sutera has a pool on-site.
Reviews about Mercure Serpong Alam Sutera
Most popular landmarks
- Omni Hospital 105 m
- Gading Raya Golf Course 1.8 km
- Summarecon Mall Serpong 2.6 km
- Siloam Hospital 6.3 km
- Soewarna Business Park 13.5 km
- Cengkareng Golf Club 14 km
|Jakarta Soekarno-Hatta Intl||13.2 km|
|Jakarta Halim Perdana Kusuma||26.7 km|