Mercure Serpong Alam Sutera

4 stars
8.7
Very good
based on 853 reviews
853 reviews
Jl Alam Sutera Boulevard Kav23, Tangerang City 15325, Indonesia
Jl Alam Sutera Boulevard Kav23, Tangerang City
+62 212 966 8668
Mon 10/8
-
Tue 11/8
2 guests, 1 room
Bar
Spa
Restaurant
Lobby
Bathroom
Lobby
Buffet
Building
Buffet
Restaurant
Gym
Bedroom
Bedroom
Gym
Conference room
Bar
Bedroom
Bedroom
Restaurant
Bedroom
Conference room
Lounge
Conference room
Conference room
Bedroom
Bedroom
Banquet hall
Buffet
Bedroom
Building
Lounge
Other
Bedroom
Building
Bedroom
Restaurant
Bedroom
Front desk
Banquet hall
Other
Bar
Bar
Bedroom
Bedroom
Spa
Conference room
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.
8.7
Very good
853 reviews

Latest deals for Mercure Serpong Alam Sutera

Mon 10/8
-
Tue 11/8
Superior room, 1 double bed
$80
nightly with fees
Superior room, bed type unknown
$81
nightly with fees
Superior room, 2 twin beds
$107
nightly with fees
Superior room, 1 queen bed
$108
nightly with fees
Superior room, bed type unknown
$110
nightly with fees
Double room, bed type unknown
$120
nightly with fees
Superior room, bed type unknown
$114
nightly with fees
Superior room, 1 queen bed
$115
nightly with fees
Superior room, bed type unknown
$115
nightly with fees
Queen room, bed type unknown
$125
nightly with fees
Double room, 1 double bed
$191
nightly with fees
Superior room, bed type unknown
$115
nightly with fees
Superior room, bed type unknown
$130
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Mercure Serpong Alam Sutera

  • Adults only
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Adults only
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Spa
  • Outdoor pool
  • Pool with a view
  • Rooftop pool
  • Massage

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Drying rack for clothing

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit

Family friendly

  • Cribs available
  • Child pool
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle hire
  • Cycling

Fitness

  • Fitness centre
  • Gym

Reviews of Mercure Serpong Alam Sutera

8.7
Very good
853 verified ratings
Wonderful
376
Very good
219
Good
145
Okay
52
Fair
33
Mediocre
12
Poor
16

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's strategic location near malls, restaurants, and key attractions, making it convenient for both leisure and business stays. Many highlighted the friendly and helpful staff, which contributed positively to their experience. Cleanliness received mixed feedback, with some guests finding the rooms clean and comfortable, while others noted issues with hygiene and maintenance in certain areas. The breakfast offering and pool facilities also received varied comments, with some dissatisfaction regarding breakfast variety and pool accessibility. Overall, the location and service stood out as the hotel's strongest points.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness5 out of 10
Pool4 out of 10
Breakfast3.5 out of 10
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Location

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

What's nearby

  • Omni Hospital127 m
  • Gading Raya Golf Course1.8 km
  • Summarecon Mall Serpong2.6 km
  • Siloam Hospital6.3 km
  • Soewarna Business Park13.5 km
  • Cengkareng Golf Club13.9 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 55110, 9120005251893

When to book a room at Mercure Serpong Alam Sutera

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Mercure Serpong Alam Sutera

  • Where is Mercure Serpong Alam Sutera located?

    Mercure Serpong Alam Sutera is located at Jl Alam Sutera Boulevard Kav23, 8 km from the centre of Tangerang City. Omni Hospital is the closest landmark to Mercure Serpong Alam Sutera.

  • When is check-in time and check-out time at Mercure Serpong Alam Sutera?

    Check-in time is 14:00 and check-out time is 12:00 at Mercure Serpong Alam Sutera.

  • Does Mercure Serpong Alam Sutera offer free Wi-Fi?

    Yes, Mercure Serpong Alam Sutera offers free Wi-Fi.

  • Does Mercure Serpong Alam Sutera offer free parking?

    Yes, Mercure Serpong Alam Sutera offers free parking.

  • How far is Mercure Serpong Alam Sutera from the airport?

    Mercure Serpong Alam Sutera is 13.2 km from Jakarta Soekarno-Hatta Intl.

  • Does Mercure Serpong Alam Sutera have a pool?

    Yes, Mercure Serpong Alam Sutera has a pool on-site.

  • How does KAYAK find such great Mercure Serpong Alam Sutera hotel deals?

    KAYAK scours the web for all room deals available at Mercure Serpong Alam Sutera in Tangerang City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Serpong Alam Sutera and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Serpong Alam Sutera.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
52% cheaper
Atooi Hotel Alam Sutera
8.5 Excellent (10 reviews)0.3 kmAdults only, Restaurant, Bar/Lounge$43+
3-star hotel
50% cheaper
All Nite and Day Hotel Alam Sutera
8.7 Excellent (545 reviews)0.31 kmOutdoor pool, Restaurant, Bar/Lounge$44+
3-star hotel
88% cheaper
Hotel O Sion Holiday
4.3 Okay (3 reviews)0.41 kmRoom service, Free Wi-Fi, Free parking$11+
3-star hotel
88% cheaper
Hotel Sion Holiday
0.41 km$11+

Cheapest

See cheapest stays in Tangerang City
3-star hotel
88% cheaper
Hotel O Sion Holiday
4.3 Okay (3 reviews)0.41 kmRoom service, Free Wi-Fi, Free parking$11+
3-star hotel
88% cheaper
Hotel Sion Holiday
0.41 km$11+
3-star hotel
73% cheaper
Marilyn Hotel Serpong
8.4 Excellent (83 reviews)0.51 kmRoom service, Free Wi-Fi, Business centre$24+
3-star hotel
52% cheaper
Atooi Hotel Alam Sutera
8.5 Excellent (10 reviews)0.3 kmAdults only, Restaurant, Bar/Lounge$43+

Most recommended

See most recommended stays in Tangerang City
5-star hotel
Hotel Tentrem Jakarta
9 Excellent (41 reviews)0.5 kmOutdoor pool, Fitness centre, Restaurant$199+
3-star hotel
50% cheaper
All Nite and Day Hotel Alam Sutera
8.7 Excellent (545 reviews)0.31 kmOutdoor pool, Restaurant, Bar/Lounge$44+
3-star hotel
52% cheaper
Atooi Hotel Alam Sutera
8.5 Excellent (10 reviews)0.3 kmAdults only, Restaurant, Bar/Lounge$43+
3-star hotel
73% cheaper
Marilyn Hotel Serpong
8.4 Excellent (83 reviews)0.51 kmRoom service, Free Wi-Fi, Business centre$24+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
8.0 km
Jakarta Soekarno-Hatta Intl
13.2 km

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