The room was nice with 2 queen beds and a foldout, and I liked having a small sink and counter by the fridge. The breakfast was good and the staff helpful and friendly.
There was a lot of graffiti outside of the hotel and people loitering in the parking area several times as we were coming and going. Pool area was rundown.
The staff and housekeeping as well as the continental breakfast was the best we've had
The pool was cloudy and the jacuzzi was closed a lot of construction going on made it difficult to maneuver around the parking lot
Staff was pleasant and convenient breakfast
Horrible neighborhood, loud joining room. Room next to 24 hour car wash that never stops making noise. Could not sleep many nights dude to the poor surroundings.
It was not accomidating to my refund request ahead of time told me to take it up to some merchant they were not able to identify.
Mis typed hotel name and price
The ladies at the frontdesk were so polite and courteous..loved it
Great location, friendly staff, comfort
There were some questionable individuals walking around the parking lot a couple of nights, but security/police were on the property at those times so it felt safe.
Great room 106 - room was in the back corner of building away from traffic street. View of a pond was nice! Room was very clean and everything in the room I needed. the staff desk person - She was very helpful! I would stay here again.
The room was extremely ugly and poorly set up. It was so bad that I never wanted to be in my room. The breakfast was below average. The entire hotel needs to be updated. Looking out the hotel window I saw a man PEEING in the public area behind the hotel!
Staff was very friendly and helpful.
Location was fine, room was clean and well laid out, breakfast was very good and plentiful, price was right, staff (for the most part) was helpful, parking was free.
Special offer on door tag was not honored until I pointed out discrepancy to higher staff. I was told door tag was not correct but they would give me the points anyway. Seems very unprofessional to not work out offer before putting it on door tag.
The staff was kind, greeted us with a smile and was helpful.
This hotel is in shady part of Tacoma, the parking lot is shared with pawn shop, check cashing and other businesses that attract loitering of desperate people. I felt scared in fear of leaving ANYTHING in my car, coming back late or being alone outside.
Welcome to Our Contemporary Tacoma, WA HotelYou will enjoy a comfortable stay at the Holiday Inn Express® Hotel & Suites - Tacoma while in Washington because our hotel's location on I-5 provides you easy access to the McChord Air Force Base and a variety of attractions.Did you know that you can enjoy an array of attractions as our hotel's guest? The Tacoma Dome frequently features concerts and comedians and is only 10 minutes from our hotel's location. Tacoma also features unique attractions like the Museum of Glass and the Sprinker Rec Center and Ice Arena.We provide a convenient option for business and military travelers, as both the Fort Lewis and McChord AFB are found in Tacoma, WA. Our hotel is also minutes away from Pacific Lutheran University, Port of Tacoma, Tacoma Convention Center, True Blue Inc and U.S. Oil and Refining. Corporate visitors should be sure to check out our business center, which features copy and fax services.Whether business or pleasure brings you to Tacoma, Washington, our hotel's quality amenities and services will satisfy your needs. With our free high-speed, wireless Internet access, you won't miss any important emails. Our indoor pool, sauna and 24-hour fitness center provide the perfect escape at the end of a long day. Wake up and enjoy one of our hot, signature cinnamon rolls served each morning at our Express Start breakfast bar. We look forward to your upcoming visit!
Based on 603 reviews
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