Good to know
Distance to city centre
Distance to airport
|"Friendly staff and excellent breakfast."||(in 307 reviews)|
|"Great for nec free parking"||(in 55 reviews)|
|"Brilliant value for money."||(in 49 reviews)|
|"Very tired and dirty hotel."||(in 80 reviews)|
|"Stains on carpet ."||(in 8 reviews)|
|"Scuff marks around walls Uncomfortable bed."||(in 73 reviews)|
Time of year
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The staff were so helpful, this was the day before restrictions on travel due to COVID started, the staff could not have done more to support/reassure guests including delivering an enormous breakfast to my room with lots of extras with barely any cost.
The room could do with a little updating but it was spotless and spacious.
Lovely hotel, nice room and breakfast. Close to out of town music venue and transport links.
Only thing that stopped me giving full marks was that none of us could work out how to use the fancy shower.
Room mix up caused massive headaches
Not much really, the breakfast was pretty good.
Our room was double booked, an irritation but these things happen. We came back from our evening out and were promised a room had been sorted, we went upstairs and walked in on another guest sleeping! Fortunately they extremely calm but this is completely unacceptable. We then tried another room and the same thing happened! Finally on the third attempt and after an hour of waiting we were provided a room. This has completely ruined my hotel experience and simply cannot recommend this hotel.
This hotel is in a great location for the NEC and the airport with free parking and within walking distance. The rooms are nice spacious and clean. I've stayed here 5 times now
I have to say that this time we found the hotel cold. From arriving the room was cold turned the heating up but took several hours to get just warm. Went down to the bar which was also cold. I said to the barman how cold it was and he agreed it was and turned the heating up but with the doors continually opening and one remaining constantly open with the temerature outside -2C it wasn't comfortable most people had their coats on. The same the next morning in the breakfast room I could feel the cold air on my feet and legs!
Blocked toilet & broken kettle & no shower gel
Located in Solihull, The Arden Hotel & Leisure Club is connected to the convention center, a 2-minute drive from National Exhibition Centre (NEC) and 6 minutes from The Bear Grylls Adventure. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
based on 6,900 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
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Reviews about The Arden Hotel & Leisure Club
Most popular landmarks
- National Motorcycle Museum 0.8 km
- Genting Arena 1 km
- Solihull Hospital 4.4 km
- Brueton Park 4.9 km
- Malvern Park 5.2 km
- St. Alphege's Church 5.3 km
|Coventry Baginton||18.4 km|
|Birmingham International||0.7 km|
|Birmingham Marston Green||3.4 km|