Ocloud Hotel Gangnam

Mostly the location

The reason I will not go back is there is no view. The whole hotel is surrounded by buildings and you can’t see anything out the window other then another window 10 feet away

Good facilities in rooms: having microwave and both fridge and refrigerator is really convenient. Good location, possible to make nice skin care shopping nearby Kind of business center available near the reception Tasty food in the restaurant on the B floor Possibility yo make refund if you have to leave earlier

Rooms’ sizes did not meet our expectations in terms of size since it looked much bigger on the pictures (both types of rooms) Walls were a bit dirty in one of our rooms Staff can not understand and speak English

Overall high score among booking providers whose certicates hotel boasts in its lobby is already thing of the past. To be honest, the corner room we stayed in for 4 days was almost perfect. Big plus is kitchen with microwave. Comfortable beds and 5 star room cleaning service. Also location is fine. Although rather far from the city centre it is positioned right at metro line 9, which runs express trains to both main Seouls airports as well as Lotte World, biggest Buddhist shrine and Royal tombs. Metro entrance is really no more than 2 minutes walk from the hotel lobby.

Smiling front desk staff without solving your problem is frankly useless. We asked for an extra blanket - they wanted 15 000 KRW. We asked for takeaway breakfast - the said NO with no chance of money back. To store our luggage a week before the check in took some 15 minutes arguing. Other poor thing was breakfast. By far the worst of 7 Korean hotels we visited during our holiday journey. Everyday ham and eggs story, for fruits just orange and rotten lychee, for vegetables only lettuce leaves - totally inadequate for a 4star hotel.