Tui Blue Schladming

The hotel staff were very friendly, knowledgeable and efficient. They appeared to work well and happily as a team and helped to create a very relaxed and welcoming atmosphere. That the staff were on such good form during the busy Christmas period is a credit to their professionalism. Credit should also presumably go to the management team in the hotel as they set the expectations and through their treatment of the staff, influence the mood. Although we didn't eat in the restaurant in the evening, the breakfast provided in the morning was always superb. Everything you could think of wanting to eat or drink and always well-stocked and fresh. Attentive staff cleared away empty plates and invariably had a friendly smile and greeting. Location is perfect, almost directly opposite the Planai gondola and the end of the valley ski run. Facilities are excellent. From the secure ski storage area in the basement with locks provided for skis, to the sauna and steam room facilities on the top floor. All areas of the hotel were clean, well-lit and well-maintained.

On our final morning, housekeeping knocked the door before 0850. Since check out time was 1030, I don't know why they couldn't wait until after we checked out to clean and make up the room for the next guests. Presumably this was an error in scheduling or interpreting the schedule. It wasn't much of an inconvenience and really, since that is the only negative I can find from the entire stay, then it speaks to how good everything else was.