Golden Tulip Sao Paulo Jardins

The check out time, which incidentally they presented me with the check out bill 3 days before my reservation and I was leaving that day because myself and my nephew did not sleep for 2 nights we stay there as the amount of noise, banging, screaming and other items ( I guess building is poorly built as it transfers noise more than usual, even with the type of " heavy use" by call girls and other heavy users.

The hotel is really a " business" hotel whereas it is a headquarters for call girls to meet and do business with clients. The room I was in ( not only me but my nephew could not sleep even after I took 2 prescription sleeping pills!) was very noise as well as you would hear as if it was in the same room, beds banging, screaming, water running down and flushing and so on. I did complaint to front desk ( Ms. Gabriela on duty ) and she said on the first day they had other complaints but room next door had left. Unfortunately, that was not the only case! The only thing I require when using a business hotel is a good bed and clean room! This was a disgrace!

The location and breakfast.

Services make no difference between tourists and business people. The previous user of the room left a bunch of hair on the bath tube wall. I did not wash it out and left it there. The hair was still there 8 days later when I left. I asked for a flat iron 3 times and finally got one on the 3rd day. But what was really anoying was the letter received in the middle of the week asking me to go down and pay my bill up to that point. The clerk has a a story to tell you that goes like this: "our system automatically issues this letter everytime a room bill reaches 1000 reais (about 500 dollars). We have no control o n the system and this partial payment is optional...bla bla bla". Since he said it was optional I asked to pay the entire bill at the last day. Well, the clerk did not allow me to leave without paying. My access to the room would not be renewed if I didn't. I then asked them to tell me why they do not inform this specific rule on the web site or when a guest checks in. They did not answer that question. I encouraged them to be honest and transparent with their guest and inform this rule right from the first day and on the reservation page.