Surf City Inn & Suites

Surf City Inn & Suites

5.6
OK

Based on 1,727 reviews
 
619 Riverside Ave, Santa Cruz, CA 95060, United States
  +1 831 423 9515
Surf City Inn & Suites - Santa Cruz, CA, United States
Check-in
Check-out
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Rooms

Check-in
Check-out

Premium rooms

$101+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$101 per night
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Unknown
$111 per night
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Unknown
$111 per night
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Unknown
$115 per night
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Unknown
$116 per night
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Unknown
$116 per night
IMAGE
Unknown
$125 per night
IMAGE
Queen bed
$141 per night
IMAGE
Queen bed
$149 per night
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Unknown
$226 per night
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Unknown
$226 per night
IMAGE
Queen bed
$416 per night
IMAGE
Queen bed
$442 per night

Premier rooms

$94+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$100 per night
IMAGE
King bed
$101 per night
IMAGE
King bed
$109 per night
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King bed
$423 per night
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King bed
$94 per night

Deluxe rooms

$119+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$119 per night
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Unknown
$128 per night
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Unknown
$133 per night
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Unknown
$189 per night

Superior rooms

$105+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$105 per night
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Unknown
$111 per night
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Unknown
$147 per night

Queen rooms

$415+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$415 per night

King rooms

$92+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$119 per night
IMAGE
Unknown
$125 per night
IMAGE
Unknown
$92 per night

Reviews

Traveller rating

88
119
143
169
24

Time of year

Traveller type

Show reviews that mention

+
santa cruz
hot tub
close to the boardwalk
indoor pool
close to beach
parking lot
rude staff
lock on the door
dirty in room
blinds broken
cereal and a waffle maker
carpet was dirty
sofa bed
bedroom suite
beds were comfortable
great location
  • Mediocre
    Sep 2018
    2.5

    Room smelled of cigarettes. People partying outside loud next door

    Watched a couple funny movies. Getting back my deposit for the room without problems. I made sure to pay cash so I'm not stuck waiting 3 week's for a refund.

    Non refundable reservation. Even if you call a week ahead to cancel.

  • Okay
    Aug 2018
    6.0

    Breakfast..Friendly staff. Good cleaning staff.

    Stained carpets. Wires hanging from wall where they had removed T V from second bedroom. Need a paint job.

  • Poor
    Mar 2018
    2.0

    They don’t care

    I booked the wrong date, immediately cancelled and they refused to help me until reluctantly sending an email to booking .com 10 days later, much too late. So I got ripped off for a night’s stay that I never used.

    Surly front desk staff. Incredibly unhelpful. When I did stay there another time previously they told me over the phone that early checkin was fine. When I showed up they said that the room was not ready and early checkin was $40 extra and the room was not ready. After a heated argument the phantom fee for being there 30 minutes early was waived and the room was miraculously ready.

  • Okay
    Aug 2017
    4.8

    The location was good enough. I liked the indoor pool option, although we never made it in.

    I requested an early check-in, and was denied, even though it was only one hour early. When I returned I had to stand in line and do the whole check in process again. The room was noisy, I could hear conversations from the parking lot downstairs. On check out, I asked for my receipt to be emailed to me. That never happened. There's too many choices in Santa Cruz to return to this hotel .

  • Okay
    Jul 2017
    4.8

    Nice, but the people living there wreck it for vacation stays

    Walking distance breakfast,location

    Sat day 7 /1/2017 was scheduled/ reserved for a double bed king siute!! Said i only had a single bed kingsuite !! Told me to take it up with Kayak!!! Only could have 2 & a half people in the room the manager was mean , rasisit, told a potential asian women employee that only the Mexicans cleans well and are good workers said friends and family could not eat or visir in room and after some argument with a friend he alowed for 2hrs to eat and leave.

  • Poor
    Jun 2017
    2.0

    Do not stay here, save yourself the headache

    The refrigerator and stove and sink were nice.

    Horrible staff, horrible parking lot. Thin walls and doors. Weirdo tweakers staying there.

  • Mediocre
    Apr 2017
    4.0

    Less than friendly staff. Old, non kept up rooms. Peeling paint etc.

  • Okay
    Apr 2016
    4.8

    Overpriced

    The only two things I personally liked about this hotel was its closeness to the beach and boardwalk area and that it was fairly comfortable and quiet

    What made this an overall negative experience was the fact that I spent 160.00$ for a night in a hotel that was worth 70.00$ tops

  • Okay
    Jan 2016
    4.5

    New Years Get Together

    The price. The location.

    The staff were hard to find unless they needed to complain to their guests about something. Very unaccomidating to simple needs such as a working ice machine.

  • Mediocre
    Jan 2016
    3.7

    Eww

    Never again.

  • Poor
    Sep 2015
    2.0

    It was nasty!! Dirty , horrible

    We hated everything , so dirty and nasty... Left at 530 in the morning to head home.

    Everything !!! Horrible!!

  • Mediocre
    Aug 2015
    2.5

    Terrible

    Room disgusting, heard another patron complain about bed bugs. Property was filthy. Breakfast was cereal and donut.

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About

Overview

A stay at Surf City Inn and Suites places you in the heart of Santa Cruz, within a 15-minute walk of Santa Cruz Beach Boardwalk and Main Beach. Featured amenities include a business center and a 24-hour front desk. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

5.6 OK

Based on 1,727 reviews

8.8

Wellness Area

7.6

Pool

2.5

Cleanliness

1.5

Amenities

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
Business centre
Concierge service
Spa
Hot Tub
Indoor pool
No smoking
Express check out
Cable or satellite TV
Air-Conditioned
Complimentary breakfast
24 Hour Front Desk
Kitchen/Kitchenette
Safe
Continental breakfast
Free parking
Designated smoking area
Storage available
Terrace/Patio
Internet
Bicycle hire
Lift
Hiking

Location

Most popular landmarks

  • Cocoanut Grove 0.6 km
  • Main Beach 0.7 km
  • Town Clock 1.1 km
  • Santa Cruz Beach Boardwalk 1.1 km
  • Mission Santa Cruz 1.3 km
  • Santa Cruz Wharf 1.4 km

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