Good to know
Value for money
Distance to city centre
|San José del Cabo Los Cabos|
Distance to airport
|"Attentive staff and quick service."||(in 6 reviews)|
|"Great welcome, great attentive staff, very responsive."||(in 19 reviews)|
|"Beautiful rooftop pool overlooking the sea."||(in 12 reviews)|
|"The service was terrible."||(in 9 reviews)|
Time of year
Show reviews that mention
The location and views were great! Pool areas were beautiful with comfortable lounge furniture. Common areas were comfortable with lots of seating options.
The attitude of the employees at the front desk was condescending and careless. At checkout, there was a man who was upset over his bill. After waiting 10 minutes for the person helping us to get a password to log into his computer, we decided to leave our bags at the front desk and go to the pool and come back later. When we returned, there was a couple checking in, so we waited again for our turn. After about 15 minutes, there was finally a second person to check us out. We settled our bill in cash as we were told we could do at check in. However, the person at the desk said they could not give us change because they didn’t have cash at the desk — about 50 pesos. He didn’t care to find a solution or go to get change or even try to make any excuses for why he couldn’t make change. He just didn’t care. It’s not about the money, that is only a couple dollars US; it was about the attitude with which we were treated. The afternoon before, we went to see the spa area as we were invited to do at check in earlier in the day. The spa is an open area that didn’t have any staff around or other guests. While there, we found a jacuzzi and decided to sit in it for a bit before going to dress for dinner. About 10 minuets later, a staff member comes to tell us we have to pay $15 to use the jacuzzi. Again, it was the tone and attitude with which the information was presented to me rather than the message itself that was upsetting. It should be noted that this is a 5 star hotel, and, in my experience, 5 star hotels usually do not charge to use these types of amenities. Spa services, yes, but jacuzzis, no. Further, there was no one around, no signs, nothing on the website, nothing in the guest book in the room, and even the front desk staff was confused about the policy and had to go ask someone before replying to us. Check-in was a good experience. It went smoothly and quickly.
The property is perfect in every way, great rooms, interesting art, lovely food but the real treat is the heated rooftop pool, views and bar. We never planned to stay there every day but we did because it was so stunning!
Loved the art.
Food is a little expensive but it was great quality
This is the BEST hotel in San Jose del.Cabo! It is beautiful, artful, quiet, the chef is outstanding and the staff are kind and so helpful. The rooms are great , as are the beds. Honestly, it could not be any better. Oh, the private beach is gorgeous and the rooftop pool and bar are fabulous! Wonderful biews! Anyone who wants a perfect time in Los Cabos, should stay at Hotel El Gonzo!!
We have stayed in many 5* hotels around the world and this is in our top 5. Fabulous style, rooms and service. We simply loved it!
The Hotel El Ganzo is located in the heart of Los Cabos, offering a unique, diverse accommodation that is committed to sustainability. This luxury boutique hotel offers a variety of spa treatments and services at the on site spa, with local artwork throughout the property. The hotel is also home to Underground Studio, where local and visiting artists can create their next great masterpiece. Guests can also enjoy live music experiences and curated art exhibits in this unique space. Original design elements and custom furnishings set this hotel apart.
There are 70 beautiful guest rooms at the Hotel El Ganzo, offering stunning views of the Sea of Cortez and the surrounding Los Cabos area. There is a rooftop infinity pool with a lounge area featuring daybeds and poolside bar service. There is also almost 400 square feet of meeting space that include individual climate control, WiFi, and automatic projection screens. Catering and custom menus from the on site gourmet kitchen are available for all private events.
All guest rooms and suites at the hotel include signature comfy beds, Italian sheets, flat-screen TVs, complimentary WiFi, beautiful views of the sea, gardens, and other surroundings, and more. Many guest rooms include private balconies or terraces. This hotel is just 20 minutes from San Jose International Airport, minutes from boat rentals, the Port of Los Cabos Marina, Dolphin Discovery Los Cabos, and plenty of shopping, dining, and nightlife. Questro Golf offers nearby golfing and there are plenty of area beaches nearby to explore, as well.
based on 110 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Hotel El Ganzo
Where is Hotel El Ganzo located?
When is check-in time and check-out time at Hotel El Ganzo?
Does Hotel El Ganzo offer free Wi-Fi?
Does Hotel El Ganzo offer free parking?
Does Hotel El Ganzo offer free airport shuttle service?
How far is Hotel El Ganzo from the airport?
Can you bring pets to Hotel El Ganzo?
Does Hotel El Ganzo have a pool?
Reviews about Hotel El Ganzo
Most popular landmarks
- Little Beach 144 m
- Dolphin Discovery San Jose del Cabo 0.5 km
- Wirikuta Garden 0.8 km
- San Jose Estuary 1.4 km
- Mijares Square 2.4 km
- Mission of San Jose 2.5 km