Station Hotel Premier S10

Station10 staff and location is wonderful, helpful, spacious, clean, well designed. 10 stars for hotel and staff.

My only disappointment was the car service (1500 rubles) company they used for my family of 4’s airport pickup. AVOID BOOKING. Get an airport taxi (1000 rubles) or Uber — safe, faster/more convenient and cheaper. I personally think they should discontinue using them. Although the driver was a nice person, the service was expensive and he was unreliable and it seems clear he is not very experienced doing airport pickups. Upon exiting the terminal, my family and elderly parents waited for the driver for 20 minutes and could not find him (i knew the airport service was more expensive but I had originally booked it for peace of mind.) He was not at the exit terminal (which is the obvious place to be) and told the hotel staff he was waiting at the Starbucks near the terminal. However I never saw him at Starbucks. We have videos and photos of the exit terminal and Starbucks — no driver present. Additionally when I did get his phone number and called him and found each other, my name was written super light with a ballpoint pen. Incredibly hard to read. You’d have to be within standing distance of him to see the name. Every single other driver out there had names written in bold marker pens, or tablets — so you can spot your name from afar. To this day, I do not know where our driver was during the 20 minutes. Additionally he parked about a 5 minute walk from the terminal. It seemed a bit far from the parking lot nearby the airport. This was frustrating with elderly parents and big luggage and wet grounds. Also, I had told the hotel we had 4 people with big luggages. The driver had things in the trunk and did not know how to fit the 4 luggages into the trunk. Every other actual taxi company or experienced airport driver we’ve used during our trip of 7 countries was able to successfully fit 4 suitcases in. Even I know how to do it. He wanted to put 3 suitcases in, AND have us hold a Carry on suitcase in the passenger seat for a 40 minute ride. what???