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|Value for money||8.0|
|Distance to city centre||1.2 km|
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Great location, friendly yet professional staff, comfortable beds. Everything was great Enjoyed it
Hospitality, Service and heart welcoming to the hotel.
Wish breakfast had a little bit more variety for Halal food.
The overall experience was good.Reception staff (Artem if I remember well) was very helpful and professional .As well as concierge , don’t remember his name ,but name is beautiful and rear :) Breakfast was outstanding! Quality of the food - level “I want to come back “.Girls are very friendly ,professional and attentive . And I loved cool features of the room design and amenities of course !!!!
Few comments how may be service could be improved 1)doorman was staring at his mobile phone while opening the door 2) chairs and conference stuff was left /placed on the room floor (elevator area) ,so I was a bit confused when I came out of the elevator on the 8th floor ,thought I came into a conference area 3) telephone history hasn’t been cleared on my phone in the room ,so I could see even the private mob numbers of the previous guest 4)when I was coming back to my room after breakfast, man was fixing the door lock in the room in front of me, he had no “staff” sign jacket or any acknowledgment on him ,he had normal winter jacket ,so I though that he is braking in..:) took me a while to understand that he is fixing smth there Overall experience was good . I was just working in the hospitality business for too long and then you have your eyes for details ..and hotel experience will never be the same again after that :) Wishing you all the best , Kristina
Not new and a little shabby hotel with an interior more suitable for one-night stands rather than for a regular stay.
The quality of service is superb. I have asked for early check-in and late check-out (very late) and it was done free of charge. 24/7 assistance via Concierge solved any problems/issues. Staff it very, very polite, helpful and professional. Rooms are very modern, everything inside is very clean.
Don't miss the first SO/ St. Petersburg hotel in Russia, located in the heart of the rich cultural center of St. Petersburg. In this hotel, designed by architect Antonio Citterio, the mysteries of the House of Faberge are revealed in a modern setting. The breatht aking views of St. Isaac's Cathedral await you, along with Just Say So, a new service concept, and SO evening parties on our scenic summer terrace.
based on 518 reviews
Value for money
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Reviews about So/ Sofitel Saint Petersburg
Most popular landmarks
- St. Isaac's Cathedral 186 m
- Bronze Horseman 0.4 km
- Alexander Column 0.6 km
- Palace Square 0.6 km
- Hermitage Museum 0.7 km
- Museum of Anthropology and Ethnography 0.8 km
|Saint Petersburg Pulkovo||14.7 km|
|Saint Petersburg-Glavny||3 km|
|Saint Petersburg Saint Petersberg-Finlyandsky||3.5 km|