Boutique Hotel Golden Triangle

Great locatiin in the city center.

Very poor services: no running water in the first day for few hours, towels only changed once, toiletries only refreshed once, the phone in the room was not working and even thou I have notified this to the reception and asked to be fixed, nobody took any action, the room had only been cleaned once, the staff not helpful at all. Staff did not take any action in regards to my requests. I asked to talk to the manager of the hotel - nobody even informed the manager that I wish to talk to him. I booked my transportation to the airport with the hotel two days in advance and yet the staff did not have a clue about my booking when I had to leave the hotel. When they finally found my booking in their records, they just told me ”your car is outside on the right, go there” without providing at least an identification number for the car. I checked outside, I didn’t find any car, came back to the reception - carrying all my luggage with me - they questioned my ability to locate the car; after I insisted, they gave me the identification number of the car. I went back outside, found that car but the driver told me he is not booked for the airport. Went back to the reception - carrying all my luggage ..again - and they questioned again my ability to identify the car, asking me several times if I am sure that was not my car. After I have started to make it a big deal of it, I asked the receptionist to go outside himself and identify the car and show it to me. Very very bad quality of services, I will never recommend this hotel to anyone.