Boutique Hotel Golden Triangle

We stayed here in February for 3 nights. The location was outstanding. Our interest was the museums (especially the State Russian Museum, where the art really tells the story of Russia), not shopping, but it really has almost anything nearby and is close to the metro in case you need to go farther afield. Despite the cold and snow we never had too far to go outdoors. Our room was clean and the bed comfortably firm with cozy linens and pillows. Rooms are of varying sizes, so if that matters to you I’d suggest confirming. We loved the cheery breakfast room with big windows and the nice hot and cold food selection to appeal to nearly all tastes and refreshed continually. All the hotel staff we met were so nice, too! To note: We were not able to control the thermostat and so found it quite hot the first night. The room window was locked, so I had to get one of the staff to unlock it for me in the wee hours so I could crack the window. That solved the issue, but you may want to ask ahead of time about that. Also, if other guests are loud talkers, you can hear them through the walls. However, it was generally quiet and was quiet during the night. Above all, we have great memories of the staff. Some were more stoic, some warm and happy to interact, but all were polite and accommodating... and not only with us. Having been a flight attendant, I always notice how staff handle challenging guests. One morning at breakfast, despite the great selection, one guest (who seemed to enjoy having an audience) made a ridiculous, loud fuss over the temporary lack of one item. He was condescending to one of the female staff as if he thought it funny. She politely got the breakfast manager for him who responded with dignity and steadiness that the item would be available the next day, which it was. I admired the staff for neither being cowed nor taking the bait to be rude or defensive.

Nothing significant. I’d have liked more temperature control, but the positives far exceeded any negatives.