Ommaroo Hotel

Stayed here before. The location is lovely, just on the edge of town and handy for a walk on the beach too.

Building or renovation work in the attic above my room 2 days on the trot! I know that it was off season and work has to be done but I was told that there were only about 10 rooms booked in the hotel at the time. Surely I could have been put into another room. I complained after the first day and was told that work had finished but it went on for a second day also. Then there was work outside my window at 8am with builders laughing aloud, joking, hammering and cutting sheet plywood with power saws! It was 8am and I was on holiday!! Why didn't the hotel use foresight and originally put me in a room away from where they were having work done. The hotel is big enough to do this. Also the heater in my room didn't work at all and on close inspection it looks like it hadn't been turned on it a while as the radiator taps didn't work and were just balanced on the valves (the corrosion showed seizure of the valves). I had to leave my bathroom door open all night to let the towel rail heat my room. The management of this hotel need to think a few days ahead and consider their residents when having work done in the hotel. I was on holiday for 8 nights and was woken very early on 5 of those nights! Also if you come in at night and want a drink you are served in the front restaurant and you have to sit at a table which is laid for breakfast. It's not a bar, there are no bar staff and no music etc, you sit there in silence. I just ended up taking a pint up to my room at night.