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Extended Stay America Austin - Round Rock - North

Extended Stay America Austin - Round Rock - North

5.6
OK

Based on 503 reviews
 
555 S I 35 City Centre B, Round Rock, TX 78664, United States
  +1 512 671 7872
Extended Stay America Austin - Round Rock - North - Round Rock, TX, United States
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Rooms

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Queen rooms

$145+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$145 per night
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Queen bed
$145 per night
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Queen bed
$185 per night

Double rooms

$84+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$113 per night
IMAGE
Double bed
$114 per night
IMAGE
Double bed
$121 per night
IMAGE
Double bed
$126 per night
IMAGE
Double bed
$84 per night
IMAGE
Double bed
$84 per night
IMAGE
Double bed
$84 per night
IMAGE
Double bed
$84 per night
IMAGE
Double bed
$84 per night
IMAGE
Double bed
$84 per night
IMAGE
Double bed
$89 per night

Standard rooms

$70+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$101 per night
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Unknown
$101 per night
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Unknown
$107 per night
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Unknown
$120 per night
IMAGE
Queen bed
$203 per night
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Unknown
$70 per night
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Unknown
$88 per night

Reviews

Pros

Cons

Traveller rating

46
57
67
87
31

Time of year

Traveller type

Show reviews that mention

+
doors slammed
tons of hair
coffee and granola bars
train tracks
smelled like smoke
staff was rude
ice machine
customer service
dirty rooms
train horn
non smoking
trash in the hallway
desk clerk
carpet is dirty
hotel was dirty
carpet in hall
clean towels
  • Mediocre
    Apr 2018
    3.1

    Location

    The setup, structure is bad. It feels like a jail cell in the room. There is no complimentary breakfast it’s grab&go snacks, $115 for one night but took an extra $100 when I checked in which I must wait 2 weeks to be refunded. Never again

  • Mediocre
    Oct 2017
    3.1

    Bad hotel, Good Location

    Location

    Cigarette burns on the comforter in a non smoking room, they ran out of coffee for morning breakfast, remote control had what appeared to be spilt soft drink on buttons, particle board cabinetry was old and worn, mattresses made a weird sound when sitting on them. Front desk service was not good, back door had a card key jammed in it to let anyone in

  • Mediocre
    Apr 2015
    2.8

    Emergency stat only.

    Staff was friendly!

    Room not clean. Dishes in the microwave with food and mold. Door falling off hinges. Hinges was missing screws. Window curtains did not cover window. A lot of light at night. A.C. went out in the middle of the night. When you put it on high it would still be on low. The toilet would go off every 3 - 5 min because of a leak.

  • Poor
    Mar 2015
    2.0

    A COMPLETE DUMP!!!! 0.0

    Absolutely nothing. I want my money back!

    Room was filthy and in complete poor condition. I found dusty beer bottles under the bed along with a newspaper with the date October 24, 2014. I stayed there March 14, 2015. The toilet leaked, the bulbs were burnt-out, previous occupant let meat bleed in the freezer and was never cleaned and a pile of cig ashes behind the nightstand. I left the next morning with 4 bug bites from the bed.

  • Okay
    Jan 2015
    4.2

    The Staff were friendly. Continental breakfast was palatable.

    The room was ok for cleanliness. Some weeks prior, there had been a water leak in the ceiling, and it was sagging. Someone had made a half-assed attempt to push the wetted drywall back in place and had slathered plaster on the seam where it showed, but the plaster was a different color and hung like stalactites from the ceiling. The fire alarm went off at 04:30 and rang and blared (horn and bell) for over half an hour. Apparently, no staff were on premises so one female staffer had to drive in from her home to turn it off. There are a lot of people who actually live there and have gotten used to the alarm going off at odd hours, so no one left their rooms. There is a broken fan in the boiler room so the air heats up and sets off the alarm. It's an accident waiting to happen.

  • Mediocre
    Jan 2015
    2.5

    Friendly service, tired facility

    Breakfast was good. The staff was helpful when they were there.

    Unfortunately they weren't there at 4:45 in the morning when the fire alarm went off. It took a staff person half an hour to drive from his home to the hotel and shut it off. The combination of klaxon, bell and light was certainly effective. We did not go back to sleep for the half hour it was running. There was no fire. A fan had died in the boiler room and the air was hot, setting off the alarm. Apparently, it wasn't the first time. This extended stay hotel has become a residence for low income transients. The facility is worn. E.g. Water had leaked above my ceiling and it had begun to fall. Someone had pushed it back up and slapped plaster where the panel was sagging. The plaster looked like stalactites. I don't recommend it.

  • Mediocre
    Nov 2014
    2.5

    Train horn

    A train horn blows every hour all night long. Couldn't sleep.

  • Excellent
    Nov 2014
    10.0

    Great Customer Service.

    Pamela was an awesome customer service rep. She helped out and was very friendly.

    Our hotel was full so we got there and didn't have a room but our wonderful customer service rep had us in a new hotel in no time. She made sure it was close seeing as we didn't have transportation and got us an extra night so we could get a good nights sleep. It was less than ideal not having a room right away but it definitely wasn't a big deal or a long process to get everything taken care of.

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About

Overview

Located in Round Rock, Extended Stay America Austin - Round Rock - North is in the suburbs, within a 15-minute walk of Memorial Park and Egger Park. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in Round Rock? This hotel features 0 square feet (0 square meters) of event facilities. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

5.6 OK

Based on 503 reviews

7.7

Location

5.5

Service

1.7

Amenities

0.0

Food

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Internet
No smoking
Air-Conditioned
24 Hour Front Desk
Free parking
Increased accessibility
Laundry facilities
Kitchen/Kitchenette
Lift

Photos

Extended Stay America Austin - Round Rock - North - Round Rock - Building All photos (14)
Extended Stay America Austin - Round Rock - North - Round Rock - Bathroom Bathroom (1)
Extended Stay America Austin - Round Rock - North - Round Rock - Bedroom Bedroom (8)
Extended Stay America Austin - Round Rock - North - Round Rock - Building Building (1)
Extended Stay America Austin - Round Rock - North - Round Rock - Kitchen Kitchen (1)

Location

Most popular landmarks

  • Egger Park 0.5 km
  • Chisholm Valley Park 0.9 km
  • Renaissance Square 0.9 km
  • Round Rock West Park 1 km
  • Frontier Park 1.3 km
  • Round Rock Dog Depot 1.6 km

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