Just the location
First of all, airconditioning was very bad. the temperature was controlled and looks like it is in fan only. Had to open windows to have fresh air. Need to ask for toiletries as they don't put enough for two people. Front desk was not too helpful when my luggage was missing. I had it stored for the weekend as we went out of town and when I claimed it, one of the two luggages is gone, must have been lost or stolen. We were leaving the next day and it has been more than 5 days now and I have not heard from them. You know how it feels to lose a luggage with all my shopping, gifts I bought and all the efforts and time spent. The hotel has no sense of responsibility, did not care and no apology was extended to me, very bad customer service!
When you stay at The Church Palace in Rome, you'll be in a shopping district, within a 15-minute drive of St. Peter's Basilica and Vatican Museums. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Based on 1,957 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.