Location, in case if you like to go around the center by foot.
Damp, dark and noisy room, which need refreshing.
its location is excellent!
they charged double room used by two the entire week when it was single use the last 4 nights.
Hotel Richmond is good situated
The very first impression is somehow unpleasant: the entrance to the hotel is incredible tight and you can breath immediately how old fashioned everything is. The hotel rooms on the street side are not confortable at all: noisy, very old standard, shower and WC were not working properly, you can hear the TV of your neighbour as it would be your own one. We saw also two hotel rooms on the back side, they just were a "black hole" with very little windows (dark!) with no view at all. The breakfast terrasse (there is no alternative!!!) might be very nice during the sommer. We were there in October and it was just very cold. It was not funny and very unconfortable to sit in the morning on those cold metal chairs without pads....
Only hotel staff,
Breakfast was nothing, under zero...
Although the hotel needs some updating, the staff and location made up for this, and the breakfast was lovely on the rooftop terrace. The view over the Roman forum from my room was priceless! I had emailed the hotel prior to our visit for some information regarding the Pope's audience, and they were so helpful. Once we got there, the service was excellent.
As mentioned previously, some of the rooms need updating. It really wouldn't cost much just to re-wallpaper the room I was in. The rooms are also quite small. However , the facilities were all there and I was hardly in the room anyway!
Location, friendliness of staff, details like the shaving foam (travel size) in bathroom
Missing: more space in room to store belongings & larger working desk
Especially the roof terrasse
It has a perfect location. Easy to walk everywhere we wanted to go and close access Great location, close to attractions and the train station. The staff were fantastic, full of useful information(great coffee recommendation) and helpful with transfers etc
The room was a little 'tired' but impeccibly clean and a great firm bed with wonderful fresh linen.
comfort and location
Location and price
No bar or evening restaurant
Policies vary by room type and provider.