Quality of room and staff
The service, friendliness and professionalism of the staff was excellent. They go above and beyond to attend to every request and detail. Very clean, beautifully appointed, great breakfast. The location is fantastic for walking and exploring Rome.
Inconsistent WiFi connection at times.
Room layout was bad. You couldn't sit at the desk and the chair had armrests so it was extremely hard to sit down in the cramped space between the bed and the desk. Poor furniture and layout.
With a stay at Hotel Raphaël-Relais & Châteaux, you'll be centrally located in Rome, steps from Piazza Navona and 7 minutes by foot from Spanish Steps. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Rome? This hotel has facilities measuring 0 square feet (0 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Based on 1,183 reviews
Value for money
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