Hotel Philia Rome

Nothing

Nothing, very dark, grim hotel, no natural light in room, could just about walk around the bed is was so crammed and no hot water during my stay despite me complaining every day! Pictures are deceptive, gives the impression the rooms are spacious & bright, not at all! Breakfast pastries were not very fresh and were covered with way too much sugar,

Near Roma Termini Station. There is lift/elevator compared to None for the other hotel

I have booked for 2 rooms, where all of are 4 adults and 2 kids (6yrs old and 3yrs old). We were asked to pay additional for the 6 yrs old since allowed only per room is 1. I have told the Receptionist that since we booked 2 rooms; we shouldn't be charge as technically she can consider 1 kid for each of the 2 rooms we booked. She insisted that it cannot go since we are the parent and the 2 kids for sure will stay in 1 room. I told her as per your policy, as long as we do not ask for extra bed we shouldn't be charged. But she still insisted us to pay :(

Nothing, No Wi-fi and no light in room is working. Staff is so rude in behavior.

Nothing, No Wi-fi and no light in room is working. Staff is so rude in behavior.

No toilet paper. Wifi didn’t work, when I called the staff to fix it to me, it was outside my room, I went back in and it never works again. Too noise.

No wifi, no toulet paper, too noises, breakfast only breads, no fruits, no eggs.