Hilton Queenstown Resort & Spa
8.7
Good to know
| Distance to city centre | 5.2 km |
|---|---|
| Location rating | 6.8 |
| Nearest airport | Queenstown Intl |
| Distance to airport | 1.5 km |
Rooms
Double rooms
$260+
Queen rooms
$199+
Standard rooms
$383+
Deluxe rooms
$344+
King rooms
$227+
Superior rooms
$474+
Reviews
Pros
| "Great pool spa and location." | (in 92 reviews) |
|---|---|
| "Amazing views everywhere and wonderful staff" | (in 90 reviews) |
| "Staff very friendly shuttle bus fabulous!." | (in 36 reviews) |
Traveller rating
Time of year
Traveller type
Show reviews that mention
| amazing staff | in 395 reviews |
|---|---|
| bottle of wine | in 14 reviews |
| buffet breakfast | in 138 reviews |
| car park | in 30 reviews |
| comfortable bed | in 214 reviews |
| far from town | in 80 reviews |
| great location | in 173 reviews |
| great service | in 13 reviews |
| great view | in 123 reviews |
| hot tub | in 31 reviews |
| king room | in 342 reviews |
| pool and spa | in 143 reviews |
| room fireplace | in 38 reviews |
| room service | in 475 reviews |
| shuttle service | in 81 reviews |
| spacious room | in 346 reviews |
| view of the lake | in 186 reviews |
| water taxi | in 76 reviews |
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GoodSep 20196.7
Room was delightful with great views but you do pay a lot for it!
WE arrived around 11.30 and found the service at the reception average, (we had an issue at our last place with no hot water due to a fault so I rang the Hilton around 10 am and asked if we may be able to check in earlier, and I explained the reason why). When we arrived the girl at reception advised the room was vacated and would try to get house keeping on to it, this was encouraging. However after an hour I checked and nothing had been done, I explained our plight of not having hot water at our previous hotel and we really would love to really freshen up and change clothing, WE did get advised the spa and pool area we could get into, but we really wanted to get into our suitcase and choose a change of clothing, etc. Still no luck, I tried about an hour later and they kept saying they would try, We felt they were not trying especially as the room had been empty since around 11.30. I had to keep approaching reception to see if it was ready and at around 2.40 finally our room ready and we could go up! So we had sat for around 2 hours waiting! Ruined our day for sure. By this time we were a bit down and ordered room service, nothing flash about it very basic and as it only had some monofoil wrapped around it was only warm. Next day we went down to breakfast it had stated it was served until 10.30 so we got there around 10. we had decided just to share our breakfast as we didnt want to0 much, we asked how big the serving was for the bircher muesli she said it was a smallish sort of bowl so decided one each and we asked for a omelette with various fillings and two slice of toast, we also said we would have our coffees with the omelette. We waited around 15 mins for the bircher muesli to arrive, it was a bowl that could have fed four people easily and there was two of them!!, then almost immediately the omelette arrived, then the coffees, we sent back the omelette and coffees, Poor service and when they brought them back they had been placed under a heat lamp, TERRIBLE
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ExcellentSep 20199.6
Very close to airport. Lake views all around. Stunning. We walked to airport to collect hire car on our second day via the walking tracks took 15mins. Hotel is right on the water- the fire pit bar is great. Water taxi $10 return for guests. Last one leaves Queenstown wharf at 9.45pm. Great way to get to Town and keep out of tourism central.
The restaurant there had awesome food but lacking service the night we went
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ExcellentSep 201910.0
We wanted something a little bit special for our stay in Queenstown and the Hilton went above and beyond. Upon arrival we were upgraded to a bigger room and this has never happened to us before. Stunning room, amazing scenery, fantastic breakfast and facilities. Loved, loved, loved our time here.
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ExcellentSep 20198.8
The rooms are big, clean and stunning views. A nice pool and sauna too. A little coffee shop was really close to our room too which was very convenient
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ExcellentSep 201910.0
Everything was spot on. The reception gentleman recognized it was my birthday on my driving license and offered an upgrade. It was just perfect.
A shuttle to the airport thats all.
About
Overview
Set on New Zealand’s South Island, by the tranquil shores of the Lake Wakatipu and in the heart of Kawarau Village, the luxurious Hilton Queenstown hotel features a majestic mountain backdrop and provides the perfect base to explore the area’s natural attractions. This Queenstown hotel is only 5 minutes from Queenstown Airport and a 15 minutes drive or 10 minute water taxi ride from the center of Queenstown. All of our elegant Guest Rooms and Suites feature high-speed internet access, a cozy fireplace and several offer stunning lakeside views. Hold a unique celebration at this hotel in Queenstown on our landscaped outdoor terrace, or choose from our range of indoor meeting rooms which offer the very latest in audio/visual technology. Food and wine lovers will be able to indulge their passions in our stylish onsite venues. Overlooking the lakefront, our signature restaurant Wakatipu Grill offers the finest cuisine that New Zealand has to offer, in elegant surroundings, creating an unforgettable culinary dining experience. In the intimate and cozy bar, be tempted by yet another captivating perspective of the lake or an exceptional vintage from our extensive wine cellar, which has a keen focus on Otago’s best winemakers. Gaze out over the indigo waters of the lake as you relax on the terrace and enjoy the crisp air and the warmth of the outdoor fire pit. For the ultimate indulgence, eforea: Spa at Hilton is Queenstown’s largest spa, focusing on natural, organic treatments. A grand circular staircase leads to the 25m heated indoor pool, spa pool and adjoining fitness center. Beyond the hotel, the vibrant Kawarau Village is a stroll away, with world-class restaurants, bars and speciality stores. Additional accommodation options are available at the Kawarau Hotel, managed by Hilton.
Hilton
Features
8.7 Excellent
based on 2,764 reviews
Service
Comfort
Value
WiFi
Things to know
- Nice building
- Friendly service
- Great view
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Photos
All photos (35)
Banquets (1)
Bar (2)
Bathroom (4)
Bedroom (3)
Reviews about Hilton Queenstown Resort & Spa
Location
Most popular landmarks
- Queenstown Event Centre 1.5 km
- Queenstown CBD 5.2 km
- Ivan Clarke Gallery 5.3 km
- Queenstown Beach 5.3 km
- Queenstown Gardens 5.4 km
- TSS Earnslaw Steamship 5.5 km
Queenstown travel guide
Learn about Queenstown on KAYAK
Getting Around
| Queenstown Intl | 1.5 km |
|---|---|
| Dunedin | 152 km |
