The Shore Club Turks And Caicos

The building is fresh and clean, the beaches are pristine, a restaurant is elegant.

The staff needs better training, when I guest asks something of a staff member, something that is their job description and they should not seem put out. The staff also needs to be trained on how to be invisible and discreet to the guest when they are not busy. Constantly the staff was gathering in groups and laughing and talking loudly and yelling across the bars and restaurants to each other. All the noise at the colonnade pool came from the staff! The newspaper that is handed out each morning listed the boutique hours as 7 AM to 11 PM, when questioned at 9 AM why it was not open we were told it does not open until 10 AM. Despite having been told about the inconsistency in the newsletter, after a weeks stay the boutique hours were never corrected. We witnessed guest after guest trying to access the boutique and being told The newspaper that is handed out each morning listed the boutique hours at 7 AM to 11 PM, when questioned at 9 AM why it was not open we were told it does not open until 10 AM. Despite having been told about the inconsistency in the newsletter, after a weeks stay the Boutique hours were never corrected. We witnessed guest after guest trying to access the boutique and being told varying stories about operational hours.

Loved the privacy of the beach even though it is a bit small. Very different from the Grace Bay side. With that said, nobody is out peddaling their excursions or offers to braid your hair. Super relaxing. Water is crystal clear and you can literally wade out over a mile into the water. Shipwreck is in plain view from the beach which makes the sunrise even more spectacular. The resort is new and unmatched on the island for beauty. The rooms are so well designed and furnished

The resort could use another restaurant. Traveled to the other side of the island for many evening meals as the one “fine dining” restaurant on property is a Japanese/Peruvian concept. It was very good but you are not going to eat there more than twice in a week and your other alternative is the less formal option which you probably ordered from three or four times during the week during the daytime. If you book a room with a kitchen, take advantage and prep some meals at home. If not you are looking at a lot of $50 plus taxi rides!

Great hotel - super friendly staff. Everything is new - service is great. Bathrooms has really nice toiletries. Rooms were great - Nespresso on tap... Loved the beach, the hobie for sailing, and the service was superb.

expensive - at $15 a glass of wine - not cheap