The Francis

747 Congress Street, Portland, ME 04102, United States
+1 207 772 7485

Cheapest
rate per night

9.3

Excellent
based on 158 reviews
The Francis - Portland, ME, United States
Check-in
-
Check-out
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Provider Nightly total
Priceline $149
Expedia $169
Booking.com $169
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Expedia
Booking.com

Good to know

Value for money 8.8
Distance to city centre 1.5 km
Location rating 9.2

Rooms

Check-in
Check-out

Queen rooms

$337+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$337 per night

King rooms

$344+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$344 per night

Double rooms

$169+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$169 per night

Standard rooms

$149+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$149 per night
IMAGE
Queen bed
$169 per night
IMAGE
Queen bed
$169 per night
IMAGE
Unknown
$169 per night
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Unknown
$169 per night
IMAGE
Queen bed
$183 per night

Reviews

Pros

Traveller rating

64
11
2
0
0

Time of year

Traveller type

Show reviews that mention

+
comfortable beds in 4 reviews
great location in 22 reviews
great room in 32 reviews
helpful staff in 39 reviews
light sleeper in 3 reviews
portland in 4 reviews
recently renovated in 3 reviews
restaurant in 10 reviews
second night in 10 reviews
soap and toilet paper in 2 reviews
tandem in 2 reviews
time for our second in 2 reviews
  • Excellent
    Oct 2019
    8.8

    Great upgrade when we asked if there was a quieter room

    We were asked to move rooms for the final night. Then when we’d moved, asked to move back again!

  • Excellent
    Oct 2019
    9.0

    Beautiful building, amazing art and furniture, clean and beautifully decorated. Staff especially Alex very friendly and helpful. Appreciated the bottle of Prosecco chilling in our room on arrival for our anniversary. Easy walk to downtown, bars and restaurants.

    No breakfast or in-room tea and coffee, but hot drinks available in reception 24/7 and bakery across the road (Tandem) was exceptional. Great selection of in-room local snacks, but for a charge. Really only minor niggles, we had a great stay.

  • Excellent
    Oct 2019
    9.2

    Nice quiet room, pleasant staff. Room was spotless, hotel lobby was pretty with a cool fireplace. Parking was free, location was good. Cool adjoining restaurant, glad our room was away from the restaurant, think it could have been noisy.

    It was a little high for what it is. No in room coffee- hate going into the lobby for coffee first thing in the morning and I guess that was the most surprising (and the Lobby coffee was subpar)-but coffee is super important to me first thing in the morning lol. No laundry bags. Not a lot of extras here or didn’t feel like it in the room.

  • Excellent
    Oct 2019
    9.2

    We enjoyed the space in the king suite and it was quiet as we requested for a restful sleep. Staff was extremely friendly with excellent recommendations for dining when we inquired.

    It took some thought to come up with what could be better since we were extremely satisfied with our stay. We did get coffee in the morning in the lobby and my black coffee tasted good while the cream curdled in my husbands.

  • Excellent
    Oct 2019
    9.0

    location, amenities in the room, warm welcome

    security was terrible: door lock was broken; the outside door did not latch (anyone could break in by just pushing it); the staff did not know the code of their own door. Even a historic facility should probably have key cards in this day and age. Lack of staff training: no one around during "normal" hours; unable to answer simple questions about the place. Seemed to be recent hires with no briefing. Exception: the man who was on duty when we arrived.

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About

Overview

With a stay at The Francis in Portland (Parkside), you'll be steps from Neal S. Dow House and 8 minutes by foot from Portland Exposition Building. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.3 Excellent

based on 158 reviews

9.6

Cleanliness

9.4

Comfort

9.5

Staff

8.8

Value for money

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Free Wi-Fi
Disabled access
Internet
Concierge service
Spa
No smoking
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Airport shuttle
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Pets allowed on request. Charges may apply.
Hot tub
Restaurant

Photos

The Francis - Portland - Building All photos (42)
The Francis - Portland - Bathroom Bathroom (5)
The Francis - Portland - Bedroom Bedroom (19)
The Francis - Portland - Building Building (2)
The Francis - Portland - Front desk Front desk (1)

Location

Most popular landmarks

  • Neal S. Dow House 116 m
  • Portland Club 0.5 km
  • Portland Museum of Art 0.7 km
  • Children's Museum of Maine 0.7 km
  • Hadlock Field 0.7 km
  • Maine College of Art 0.8 km

Getting Around

Portland 3.2 km
Portsmouth Pease Intl 77.4 km
Portland 1.7 km
Old Orchard Beach 17.7 km

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