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|"The staff is kind and attentive."||(in 21 reviews)|
|"Food and drinks are delicios, stuff is friendly."||(in 12 reviews)|
|"Good beach chair/ umbrella set up."||(in 10 reviews)|
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The staff were amazing. The grounds are incredibly manicured and maintained. The facilities sparkle. Dinner at Los Murales was remarkable. The breakfast options at La Palapa del Sol were really enjoyable and nightly specials kept it interesting. The rooms are beautifully decorated. Our entire family had a wonderful week there.
Like all resorts in Playa Del Carmen, they are struggling with the seaweed coming in on the beach. It's a never-ending battle. Given the value for what we paid, I don't have any suggestions.
An excellent value
The facility was outstanding. A great place for the family. Wonderful staff and a perfect location close to downtown.
Lack of entertainment. Food could use some improvement.
Main Restaurant vs Grill Restaurants
We were pleased with the variety and quality of the food from the Sol/Luna Grill restaurants except BBQ night.
La Palapa del Sol's main food is buffet. We are not buffet people. Many of the better items on their full service menu cost extra for the All Inclusive people.
Excellent staff and facilities made for an amazing
The staff were incredible. Great, personalized service from all of the staff made this stay exceptional. The facilities were modern, clean and well kept. The activity equipment was available and in good condition and the beach/poolside areas were clean and comfortable. For the most part the food and drinks were excellent. The buffet food was typical of what you would expect of a resort/hotel buffet but the poolside restaurants and bars had excellent offerings. La Rotonda bar had great sushi and wonderful service. The Los Murales restaurant was phenomenal. The food was excellent and the staff was attentive and pleasant.
Had an issue with my original booking but the customer service department of the hotel was able to work it out after a few phone calls. The WiFi wasn't the best. The signal was strong around the resort but connectivity was often poor. When we were able to connect, speeds were acceptable for email and limited web browsing. The whirlpools are quite cool- barely warmer than the pool itself.
Where in the world is Carmen Sandiego? Probably in Playa del Carman at The Royal Haciendas. This is a great location for a family get away. The whole family can have fun in the sun thanks to the top-notch facilities and nearby attractions. Parents and kids alike will certainly have a great time at The Royal Haciendas.
Guests can choose from spacious and accommodating suites and villas at The Royal Haciendas. The décor is elegant and has a warm and inviting feel and the beds are dressed with high-end bedding for a restful and comfortable night’s sleep. Natural light makes waking up in paradise even easier.
Each accommodation is fully equipped with shower and bathroom amenities, microwave, coffee maker, and refrigeration for food. Guests are encouraged to visit the bars and restaurants that offer a beachfront setting for a truly relaxing meal.
Guests can easily access the Grand Coral Golf Riviera Maya by foot. In addition, the beautiful Punta Esmeralda beach with a unique swimming hole is less than a mile away. Shoppers can get their fix at Quinta Alegrìa Shopping Mall.
The Royal Haciendas offers guests access to activities including snorkeling, scuba diving, and tours of the natural areas, archaeological sites, and museums. There is a Kid’s Club so parents can enjoy some alone time together, as well.
The Royal Haciendas is a great place to go to experience a memorable family vacation. Guests have access to many activities and are walking distance from unique attractions. Kids and parents can enjoy themselves at Playa del Carmen.
based on 131 reviews
Value for money
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Most popular landmarks
- Mamita's Beach Club 3.6 km
- El Camaleón Mayakoba Golf Club 3.9 km
- Muelle Navega 4 km
- Parque 28 de julio 4.6 km
- Playa principal de Playa del Carmen 4.7 km
- Calle Quinta Avenida 4.8 km