Good to know
|Distance to city centre||12.4 km|
|Nearest airport||Dallas/Ft Worth & other airports|
|Distance to airport||25.6 km|
Time of year
Show reviews that mention
|ants in the room||in 15 reviews|
|bed was small||in 42 reviews|
|broken elevator||in 3 reviews|
|continental breakfast||in 54 reviews|
|dirty room||in 137 reviews|
|dog poo||in 3 reviews|
|friendly staff||in 125 reviews|
|good location||in 79 reviews|
|great hotel||in 42 reviews|
|horrible smell||in 18 reviews|
|ice machine||in 6 reviews|
|manager were very rude||in 7 reviews|
|nice place||in 15 reviews|
|poor service||in 22 reviews|
|sheets were dirty||in 10 reviews|
|smelled dirty||in 2 reviews|
|sofa couch||in 8 reviews|
I paid for a king bed but i got a queen bed at check in. The AC in the room did not cool.
The breakfast wasn't very impressive at all. Just packaged muffins and granola bars and microwave oatmeal, but the coffee was hot and made well
There was a lot of dogs barking in rooms and people stomping around above our foom and when some of the guests would cook it stunk up the whole hallway.
I DID NOT LIKE THE FACT MY BATHROOM WAS DIRTY, A RAT WAS ON MY HUSBAND'S FACE WHILE HE SLEPT AND LEAKING FROM THE TUB. ASSISTANT MANAGER HAS A HORRIBLE ATTITUDE AND WAS SO RUDE! SHE LOOKED/TREATEDN US AS IF WE WERE BOTHERING HER THEN LEFT
Cleanliness and overall neat appearance
The same thing I don't like about any extended stay. People become so comfortable after staying for extended periods of time that they sometimes forget they need to be quiet because it is a hotel and there are other people around who are prepared to sle
Front desk clerk was extremely cheerful and helpful. She upgraded us to a King Suite when the first assigned room smelled of marijuana. Lots of traffic noise here, and air vents are filthy. Cleaning regimen needs to improve.
The first room we were given smelled of marijuana. We had just been asked to sign an agreement that we wouldn't smoke in the room ($250 cleaning fee mandatory if we did) and yet this room smelled like someone had just been smoking. Upgraded to new room.
With a stay at Extended Stay America - Dallas - Plano in Plano, you'll be a 5-minute drive from Shops at Willow Bend and 6 minutes from Arbor Hills Nature Preserve. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in Plano? This hotel has facilities measuring 800 square feet (74 square meters), including a meeting room. Free self parking is available onsite.
based on 356 reviews
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Reviews about Extended Stay America - Dallas - Plano
Most popular landmarks
- Arbor Hills Trails 1.9 km
- Angelika Film Center 4 km
- The Shops at Legacy 4.2 km
- Children's Medical Center Plano 4.9 km
- Cockroach Hall of Fame 9 km
- Heritage Farmstead Museum 9.5 km
|Dallas Addison||8.1 km|
|Dallas Love Field||21.7 km|
|Fort Worth||56.4 km|