|"The staff was super nice.and helpful"||(in 28 reviews)|
|""Very friendly service, comfortable rooms.""||(in 10 reviews)|
|"The front desk staff was absolutely wonderful!"||(in 6 reviews)|
|"Very dirty and roaches everywhere."||(in 7 reviews)|
|""Filthy carpet, and bed board broken!""||(in 13 reviews)|
|"Drug addicts wandering the property."||(in 23 reviews)|
|rude staff||in 104 reviews|
|nothing everything||in 99 reviews|
|front desk||in 70 reviews|
|customer service||in 47 reviews|
|homeless people||in 44 reviews|
|dirty carpet||in 36 reviews|
|hallways||in 32 reviews|
|refrigerator and microwave||in 29 reviews|
|room was dirty||in 25 reviews|
|bed bugs||in 19 reviews|
|room was clean||in 15 reviews|
|bullet holes||in 13 reviews|
|roaches everywhere||in 10 reviews|
|full refund||in 8 reviews|
|three days||in 5 reviews|
|fecal matter||in 4 reviews|
Cockroaches is room on the second floor not good to wakeup seeing one crawl on the night stand and seeing one on the wall by the TV. Volume control on TV broken, remote would also not function. WFi would not connect at all.
I didn’t like anything about it I was resting and somebody was knocking my door more than 10 times and it was very unsafe place we stay there for three hours then we got out and check out
I didn’t like anything about it I was resting and somebody was knocking my door more than 10 times and it was very unsafe place we stay there for three hours then we got out and check out I don’t recommend this website on vacation inn To no one
Stay away from this obvious drug den
What did I like? Absolutely nothing. Thankfully the beds weren’t total junk. But that’s all it really has going for it.
Where do I begin? First off, this place is anything other than vacation friendly. It’s the type of place that drug dealers pay a week in advance to sell out of and pretty much live in. Trash in the halls ways, dirty laundry hampers not stored away, graffiti on trash bins. Literally made me provide IDs for everyone in my band, which I have never had to do anywhere, and rather than put an authorization hold on incidentals, they charged my card extra, and now I’ll have to wait a week to get it refunded back to me. Got 2 rooms, one had no real “issues”, the other had unmade beds, towels on floors, trash not removed. Switched to another room that had a clogged toilet. 3rd time ended up being the charm, as sad as that is. Front desk lady was sick and coughing in the open and wiping her nose with her hands and then touching our IDs, debit card, and room cards after. Thanks for not taking any precautions on spreading germs around. Absolutely terrible facility, can’t believe I paid as much as I did. City needs to come do an inspection ASAP.
Affordable and comfortable
I was looking for affordable accommodations. Vacation Inn was not only affordable but the room and area was clean. The Inn is undergoing renovations, but other than that I was pleased.
Not the cleanest, though they are in middle of ren
I liked the continental breakfast. I asked to move rooms due to chemical smell & they did so without hassle. New room had mini fridge & microwave.
Carpet is dreadful, gross. Place is a tad sketchy,but I didn't have a problem. Everything is a bit beat down, but they are renovating
The Vacation Inn Phoenix is located in Encanto, offering 150 guest rooms with an outdoor pool and free parking. Complimentary WiFi is also available throughout the hotel, which is within walking distance of many popular attractions. Guests can visit nearby Encanto Park, or take a short drive to The Heard Museum, Roosevelt Row, the Arizona State Capitol, the Arizona Hall of Fame Museum, and Grand Canyon University. The hotel offers tours and ticket assistance for guests, along with other concierge services.
The Vacation Inn Phoenix has a 24-hour front desk and reception area. Pets are not allowed at the property, which is also a smoke-free hotel. The onsite parking lot offers limited truck, bus, and RV parking, as well as accessible guest parking. Meeting rooms are available for small meetings and events. The hotel can also provide planning assistance. Luggage storage and daily housekeeping are available. There are also a limited number of connecting rooms. Guests can choose from standard rooms with King or Queen beds.
All of the guest rooms include a balcony or patio, along with premium TV service, a desk and phone, and in-room climate control. The private bathrooms include a shower/tub combination and complimentary toiletries. There is a lobby lounge area with couches and a TV, and select rooms include a microwave and fridge, kitchenette, or fully-equipped kitchen. Plus, this budget-friendly hotel is just 13 minutes from Phoenix Sky Harbor International Airport and 20 minutes from Phoenix Deer Valley Airport. In Midtown, guests will be within walking distance of plenty of shopping, dining, and nightlife.
based on 6 reviews
Policies vary by room type and provider.
Vacation Inn Phoenix is located at 2420 W Thomas Rd in Encanto, 5 km from the centre of Phoenix. Heard Museum is the closest landmark to Vacation Inn Phoenix.
Check-in time is 15:00 and check-out time is 11:00 at Vacation Inn Phoenix.
Yes, Vacation Inn Phoenix offers free Wi-Fi.
No, Vacation Inn Phoenix does not offer free parking.
No, Vacation Inn Phoenix does not offer free airport shuttle service.
Vacation Inn Phoenix is 11.6 km from Phoenix Sky Harbor Intl. Vacation Inn Phoenix is 45.5 km from Phoenix-Mesa Gateway.
Yes, Vacation Inn Phoenix is a pet-friendly hotel.
No, Vacation Inn Phoenix does not have a pool on-site.