Prices are in New Zealand Dollars.

Vacation Inn Phoenix

2420 W Thomas Rd, Phoenix, AZ 85015, United States
+1 602 257 0801

rate per night


based on 6 reviews
Vacation Inn Phoenix - Phoenix, AZ, United States
Wed 16/6
Thu 17/6
Compare vs KAYAK |

Provider Nightly total
Hotwire $55
Expedia $57

Good to know

Value for money


Distance to city centre

5.0 km

Location rating


Nearest airport

Phoenix Sky Harbor Intl

Distance to airport

11.6 km

Rooms available at Vacation Inn Phoenix

Wed 16/6
Thu 17/6

Queen rooms


Bed type
Total stay + taxes & fees
Queen bed

Standard rooms


Bed type
Total stay + taxes & fees
King bed
King bed
King bed
King bed
King bed
King bed

King rooms


Bed type
Total stay + taxes & fees
King bed

Reviews of Vacation Inn Phoenix



Traveller rating


Time of year

Traveller type

Show reviews that mention

rude staff in 104 reviews
nothing everything in 99 reviews
front desk in 70 reviews
customer service in 47 reviews
homeless people in 44 reviews
dirty carpet in 36 reviews
hallways in 32 reviews
refrigerator and microwave in 29 reviews
room was dirty in 25 reviews
bed bugs in 19 reviews
room was clean in 15 reviews
bullet holes in 13 reviews
roaches everywhere in 10 reviews
full refund in 8 reviews
three days in 5 reviews
fecal matter in 4 reviews
  • Mediocre
    Aug 2019

    Cockroaches is room on the second floor not good to wakeup seeing one crawl on the night stand and seeing one on the wall by the TV. Volume control on TV broken, remote would also not function. WFi would not connect at all.

  • Poor
    Mar 2019

    I didn’t like anything about it I was resting and somebody was knocking my door more than 10 times and it was very unsafe place we stay there for three hours then we got out and check out

    I didn’t like anything about it I was resting and somebody was knocking my door more than 10 times and it was very unsafe place we stay there for three hours then we got out and check out I don’t recommend this website on vacation inn To no one

  • Poor
    Mar 2018

    Stay away from this obvious drug den

    What did I like? Absolutely nothing. Thankfully the beds weren’t total junk. But that’s all it really has going for it.

    Where do I begin? First off, this place is anything other than vacation friendly. It’s the type of place that drug dealers pay a week in advance to sell out of and pretty much live in. Trash in the halls ways, dirty laundry hampers not stored away, graffiti on trash bins. Literally made me provide IDs for everyone in my band, which I have never had to do anywhere, and rather than put an authorization hold on incidentals, they charged my card extra, and now I’ll have to wait a week to get it refunded back to me. Got 2 rooms, one had no real “issues”, the other had unmade beds, towels on floors, trash not removed. Switched to another room that had a clogged toilet. 3rd time ended up being the charm, as sad as that is. Front desk lady was sick and coughing in the open and wiping her nose with her hands and then touching our IDs, debit card, and room cards after. Thanks for not taking any precautions on spreading germs around. Absolutely terrible facility, can’t believe I paid as much as I did. City needs to come do an inspection ASAP.

  • Good
    Nov 2015

    Affordable and comfortable

    I was looking for affordable accommodations. Vacation Inn was not only affordable but the room and area was clean. The Inn is undergoing renovations, but other than that I was pleased.

  • Okay
    Oct 2015

    Not the cleanest, though they are in middle of ren

    I liked the continental breakfast. I asked to move rooms due to chemical smell & they did so without hassle. New room had mini fridge & microwave.

    Carpet is dreadful, gross. Place is a tad sketchy,but I didn't have a problem. Everything is a bit beat down, but they are renovating

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About Vacation Inn Phoenix


The Vacation Inn Phoenix is located in Encanto, offering 150 guest rooms with an outdoor pool and free parking. Complimentary WiFi is also available throughout the hotel, which is within walking distance of many popular attractions. Guests can visit nearby Encanto Park, or take a short drive to The Heard Museum, Roosevelt Row, the Arizona State Capitol, the Arizona Hall of Fame Museum, and Grand Canyon University. The hotel offers tours and ticket assistance for guests, along with other concierge services.

The Vacation Inn Phoenix has a 24-hour front desk and reception area. Pets are not allowed at the property, which is also a smoke-free hotel. The onsite parking lot offers limited truck, bus, and RV parking, as well as accessible guest parking. Meeting rooms are available for small meetings and events. The hotel can also provide planning assistance. Luggage storage and daily housekeeping are available. There are also a limited number of connecting rooms. Guests can choose from standard rooms with King or Queen beds.

All of the guest rooms include a balcony or patio, along with premium TV service, a desk and phone, and in-room climate control. The private bathrooms include a shower/tub combination and complimentary toiletries. There is a lobby lounge area with couches and a TV, and select rooms include a microwave and fridge, kitchenette, or fully-equipped kitchen. Plus, this budget-friendly hotel is just 13 minutes from Phoenix Sky Harbor International Airport and 20 minutes from Phoenix Deer Valley Airport. In Midtown, guests will be within walking distance of plenty of shopping, dining, and nightlife.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

4.2 Okay

based on 6 reviews









Check in


Check out



Policies vary by room type and provider.

Amenities at Vacation Inn Phoenix

ATM on-site
Room service
Free Wi-Fi
Business centre
Non-smoking rooms available
Pets allowed on request. Charges may apply.
Express check-out
Disabled access
Cable or satellite TV
Hot tub
Laundry service
Meeting/Banquet facilities
24-hour front desk

FAQs when booking at Vacation Inn Phoenix

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Does Vacation Inn Phoenix offer free parking?

Does Vacation Inn Phoenix offer free airport shuttle service?

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Does Vacation Inn Phoenix have a pool?

Photos of Vacation Inn Phoenix

Vacation Inn Phoenix - Phoenix - Building
All photos (15)
Vacation Inn Phoenix - Phoenix - Building
Building (3)
Vacation Inn Phoenix - Phoenix - Bedroom
Bedroom (4)
Vacation Inn Phoenix - Phoenix - Pool
Pool (2)
Vacation Inn Phoenix - Phoenix - Lobby
Lobby (1)


Most popular landmarks

  • Heard Museum3.7 km
  • Arizona State Capitol3.9 km
  • Phoenix Art Museum3.9 km
  • Phoenix Symphony Hall5.2 km
  • Heritage Square5.4 km
  • Arizona Science Center5.5 km

Phoenix travel guide

Learn about Phoenix on KAYAK

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