The staff were amazing and patient with my change of reservation. Thank you staff sooooo much
Inexpensive and modern
The staff was always very friendly and helpful
Everything was great
Very clean and comfortable
great value, pleasant room and staff, convenient location for our needs.
Not worth any cent
Parking was close to my window .
Well when I checked in they gave me the run around when I got there . That should of stopped us , but it was the night before Easter and everywhere was booked. So I go to the bank and come back. The attendee at the front told me he had a room upstairs for me for when I get back. I was only gone 15 mins and he gives my room away. I got into my room and there was one set of towels and tow of us so I called to Order more and they asked why I needed them
I tried to book another night and the guy at the front told me I had to check out then check in sounded crazy seem like he didn't want to help me
front desk person was highlight of stay. she was friendly, enthusiastic and very helpful, both checking in and out.
staff seemed indifferent. my wife had a little difficulty with the vending machine and asked for help, staff member looked at her and said, sorry can't help, instructions are self-explanatory, then walked away. toilet had not been cleaned. kind of scary looking guy driving around the parking lot at least 4 times. mentioned it to another staff and was told, oh, it's probably nothing. no breakfast, room seemed quite austere. certainly did not seem worth the price.
This place felt very comfortable. We had a great experience here. The room had what we asked for. The location itself was perfect for us. The staff is kind and welcoming, which is great! Would definitely recommend this place to others!
Beds were hard
Hotel Staff is Terrible !!
I got a room here because it was closer to our training center in phoenix my wife was with me because she needs the attention and help she is in bed rest due to a high risk pregnancy ... I called to extened our stay 2 more days because of a change of our schedule so i did so called reception the lady named amanda said i couldnt pay over the phone to call customer service and pre pay and call her back with confirmation to avoid my wife being bothered ... I called pre paid the 2 nights at 9am at 12:15 pm my wife calls she had to go down stairs to be rekeyed when she gets there she is told she has to leave the room because i have to go in person and pay for the room in person i was in training of course i couldnt leave i talked to Amanda again and her response was if i didnt go the room reservation was no good i told her numerous times i was busy and gave her the confirmation number she didnt care so i had to leave my class and take my wife to another hotel she was very sick that afternoon due to the problem that was caused i dont recomend kayak to keep sending your slients to this place unless they change staff members
Oh the places you'll go
I loved the proximity to everything. The room was nice. The staff was great.
My ac unit wasn't as cool as it could've been. No big deal, the room was cool enough
You’ll find this Red Roof PLUS+ in Phoenix conveniently located off I-10 and around the corner to Phoenix’s biggest sporting events. We are not far from Talking Stick Resort Arena, home of the Phoenix Suns, and Chase Field, home of the Arizona Diamondbacks, as well as the University of Phoenix Stadium, home of the Arizona Cardinals, and Gila River Arena, home of the Arizona Coyotes. Snag tickets to the Brewers Spring Training Cactus League games at Maryvale Sports Park. Enjoy a live NASCAR race at Phoenix International Raceway just a short drive away. Shop the latest fashions at Desert Sky Mall or attend a convention or tradeshow at the Phoenix Convention Center in downtown Phoenix. Looking for family fun? Experience the thrilling rides at the Arizona State Fairgrounds. End your night with a live outdoor concert at the AK-Chin Pavilion. Need to catch a flight? We are less than ten miles from the Phoenix Sky Harbor International Airport (PHX). After you check in, check out the amazing amenities our 100% smoke-free, family-friendly hotel has to offer. Unwind and watch your favorite shows with our expanded cable package and connect to our free Verified Wi-Fi. Go for a swim in our outdoor swimming pool. Upgrade to one of our Premium rooms where we will have a snack ready for you in your room! Stop by our lobby for a complimentary fresh cup of hot coffee or tea and purchase a treat from our snack center. One well-behaved pet per room is welcome at Red Roof PLUS+ Phoenix West.
Based on 2,053 reviews
Value for money
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