Cons (-) Workers in room service were not in when I called. The recording said to leave my name and room number, so they will call me back when they returned. I never got a call. I ended up calling them back.
3 stars
Embassy Suites by Hilton Phoenix Downtown North
Photos of Embassy Suites by Hilton Phoenix Downtown North
Overview
Embassy Suites by Hilton in Phoenix’s downtown provides a comfortable stay whether guests are traveling for business or pleasure. The property has a convenient location that is close to areas like the airport and the convention center. The hotel underwent a recent renovation, and it has 242 rooms. Languages spoken at the property include English, Spanish and French.
The rooms at the property have a range of quality amenities included. Guests will find air conditioning, televisions, coffee and services and refrigerators. Hypoallergenic bedding is available on request. The rooms have daily housekeeping, and more.
In the morning, guests can enjoy the cooked to order breakfast that is served between 7 am and 9 am. This hotel has express check-in and check-out, along with a 24-hour front desk. The hotel provides a business center, a gift shop, an on site convenience store, a fitness center, pool, and other recreational amenities.
Travelers who are staying at Embassy Suites by Hilton in Phoenix’s downtown north hotel will be close to the Heard Museum, Phoenix Theatre, St. Joseph’s Hospital and Medical Center, and several golf courses. In addition, it is only a short distance from the I-10 and other freeways, as well as a range of dining options.
Latest deals for Embassy Suites by Hilton Phoenix Downtown North
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Embassy Suites by Hilton Phoenix Downtown North
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
Dining
- Grocery deliveries
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Hiking
- Board games/puzzles
- Golf
- Cycling
- Bingo
- Horse riding
- Pool table
General
- Seating area
- Sofa
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Kids meals
- Complimentary breakfast
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Embassy Suites by Hilton Phoenix Downtown North
8.9
Very good
422 verified ratings
Wonderful
273
Very good
64
Good
31
Okay
17
Fair
16
Mediocre
6
Poor
15
Summary of reviews
Guests say
Guests appreciated the excellent service and friendly staff, with many highlighting the enjoyable breakfast options. However, there were notable complaints about the hotel's location being misleading, parking difficulties, and some issues with room service and amenities.AI-generated from customer reviews
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8.9 out of 10
311 reviews
9 out of 10
54 reviews
9.4 out of 10
4 reviews
9.7 out of 10
1 review
All reviews
Location
10 East Thomas Road, Phoenix, AZ 85012-3114
What's nearby
- Heard Museum0.9 km
- FQ Story Neighborhood Historic District2.5 km
- Westward Ho2.8 km
- Arizona Center3 km
- Heritage Square3.4 km
- Arizona Science Center3.6 km
- Phoenix Convention Center3.6 km
- Arizona Women's Hall of Fame3.8 km
- Chase Field3.9 km
- Arizona Mining & Mineral Museum3.9 km
- Union Station4.1 km
- Arizona State Capitol4.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Embassy Suites by Hilton Phoenix Downtown North
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See most recommended stays in PhoenixGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8.6 | 3.5 km | Phoenix Sky Harbor Intl | 8.5 km |
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