Patong Beach Hotel

Nothing! The rooms we were offered were depressing and the staff was rude and unhelpful. Fortunately for us we were on tours elsewhere and only sleep here for the nights. BTW. A visit to the Phi Phi Islands is definitely worth the time and money.

My wife and I stayed at 9 different hotels while touring Southeast Asia, and the Patong Beach Hotel was by far the worst. On their booking.com page they show a modern, 10-story building (see attached photo) with upper floor views of the Patong Beach, and they assigned my wife and I to a room in an old, dilapidated 3-story wing. I don’t understand who would give this hotel a 4-star rating nor why over 700 guests would rate this place on average 8.1. The booking.com rating system must be rigged. Regardless, the first room offered was in an old wing of the hotel on the ground floor. The room was like walking into a dark cave and the view of the “surrounding gardens” was a 10’ chain-linked fence covered with plastic greenery which blocked out most of the sunlight. We complained and the staff refused to move us claiming the hotel was fully booked. After we threatened to post photos of their dilapidated building, room and chain-linked, plastic tropical garden, they moved us to an equally dilapidated 2nd floor room where at least you could see daylight through the window. Lesson learned - don’t trust the booking.com ratings. See attached photos. The photo of the modern, 10-story hotel is copied from booking..com. The remaining photos are our view of reality.

Please note that there is fire in our AC condition, and we call them to solve the Electric petition and still we have one more day, but we do checkout!!! Ask the hotel to refund the money for last day because of this big issue.