Good to know
Distance to city centre
Distance to airport
|"Good location and great staff!"||(in 94 reviews)|
|"Breakfast was great value for money."||(in 15 reviews)|
|"Great stay with great location."||(in 51 reviews)|
|"worst hotel experience of my life"||(in 26 reviews)|
|"Unprofessional stuff, shower not working propertly."||(in 26 reviews)|
|"bad/inconsistent shower water pressure"||(in 16 reviews)|
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The room was nice and spacious.
Unfortunately I wish i could say more positive things about this hotel, the room was nice but the air conditioning was not great it was just on one speed flat out which was high and cold, it was over the bed so that was uncomfortable to sleep as it got to cold so had to keep turning it on and off all night, we did speak to the staff several times but i don't think they really understood the problem. The staff spoke very little English which made it difficult to ask questions and get help about things. (I did use translate on my phone a lot, although it didn't help much) Breakfast was very ordinary the milk and juice was warm every single day if you got there first think like 6.30 am it might of been a bit colder but otherwise it was warm and cereal and warm milk doesn't sit well with me, everyday it was the same thing nothing different. The gymnasium is terrible it is part of the boxing rink and the equipment is very, very old and of course as its outside it is very warm to work out in, but it doesn't explain this in the advertisement. I was so looking forward to this hotel as i did a lot of research but it was not good.
Staff were amazing! (Especially the shuttle bus driver), great central location however felt like a private little paradise compared to other accomodation we saw. Everything is so pretty and well maintained. Daily breakfast buffet was awesome, so many options and changed each day. Pool is nice, easy check in process. Rooms are a good size.
The bed was extremely hard.
Relaxing and comfortable
Pool was an amazing bonus...staff was amazing and the free shuttle to Patong beach was such a great thing to have.
Air conditioner was not good for the heat. Prices in restaurant were ridiculous when we were charged 100 baht for 2 small bottles of water.
Costs for taxi services are too high
A stay at Naina Resort & Spa places you in the heart of Patong, within a 15-minute walk of Bangla Road and Patong Beach. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
based on 1,636 reviews
Things to know
- Spacious rooms
- Friendly service
- Friendly atmosphere
Policies vary by room type and provider.
FAQs when booking at Naina Resort & Spa
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Most popular landmarks
- Patong Hospital 212 m
- Patong Boxing Stadium 228 m
- Paradise Complex 384 m
- Bangla Boxing Stadium 0.5 km
- Sphinx Theatre 0.5 km
- Bazaan Fresh Market 0.6 km
|Phuket City||24.4 km|