Staff were fantastic
Staff were absolutely lovely. Nothing was a problem. Breakfast was fantastic; fresh, well cooked, and a wide array of options. Pool access room was incredibly convenient.
Pool had lots of 'floaties'. All will be from the trees around, but was a bit much. Something about the air con system in the room made the room smell damp and a bit mouldy, but only at night for some reason. (We'd notice if we left and came back to the room after about 7pm, but never during the day). However, we adapted and it wasn't really a bother after you'd been in the room for 15 minutes.
One of the best
The check in
I wouldn't stay here again!!
Breakfast was good
The Staff at check-in & especially check- out was unfriendly & sounded rude. I was the only person at that particular time to check-out and was made to wait for about 25 minutes by the lady staff member on the grounds that they needed to check the room I stayed in. The experience was quite humiliating. Room was pretty small with twin beds, the bathroom shower didn't work properly maybe because the housekeeping or technical staff never bothered to clean the nozzles of the same as most of them were blocked.
3 1/2 stars. Nice. Nothing special. Better out the
Nice hotel. Clean. Friendly and sweet staff. Decent breakfast buffet. Close to Bangla road and walking distance to Patong beach.
Got rooms on discount. Would not have been happy if I paid $250 like they are listed now. But for $125 it was good.
Located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room resort that includes the only pool villas in the entire Patong area. Featuring an all-day dining restaurant, three unique meeting venues, a bar that boasts imported beers and signatures cocktails, a fitness centre, an award-winning spa and a kids' corner, our upscale Resort represents the new generation of retreats, combining natural beauty and cultural heritage.
Based on 6,306 reviews
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