Mateus Boutique Hotel

1)The location of the property was very nice ,the property itself has been refurbished so I was glad it has been maintained and not torn down . 2) Fresh bath towels were provided. 3) Staff was ok

1) The room was not as clean as I had imagined when we entered. 2) The room was not provided with hand towels . 3) The room should ideally be provided small individual kettles for the guest to have their warm water and tea. 4) The room was not provided with bottled (bisleri)drinking water . 5) Particularly the room which was allotted to us shared the wall with the property on the rear side and that property has a workshop that works through the night.A very ugly humming and thumping sound of machines that work through the night did not allow a good night's sleep ..I did complain about this on the first day ,the staff told me it was the sound of the pressure pump.they were lying since I am an interior designer and I k ow how pressure pumps sound and work , however on the second day of our stay I again complained to which the staff was immediately ready to exchange the room ... although we did not take it The staff already knew of this sound eminating .. 6) This property seriously requires air freshners/ Incence/ diffusers with aroma oils ...The property is nice in a very beautiful location but smells yucky . constantly smells of food and old furniture and drapes...serious cleaning/polishing of the wooden parquet floor is required. 7)wi fi is weak ( very weak)