Good to know
|Distance to city centre||8.3 km|
|Nearest airport||Palma de Mallorca Son Sant Joan|
|Distance to airport||2.4 km|
Time of year
Show reviews that mention
|air conditioning||in 5 reviews|
|body milk||in 6 reviews|
|close to the beach||in 35 reviews|
|dining room||in 46 reviews|
|excellent room||in 38 reviews|
|food mostly very good||in 48 reviews|
|good view||in 12 reviews|
|great location||in 38 reviews|
|hotel room||in 36 reviews|
|hotel the food||in 66 reviews|
|long pants||in 3 reviews|
|maximum star||in 6 reviews|
|old building||in 4 reviews|
|room hot||in 4 reviews|
|shower gel shampoo||in 4 reviews|
|staff in the breakfast||in 53 reviews|
|staff is friendly||in 36 reviews|
|stupid rule||in 3 reviews|
|swimming pool||in 21 reviews|
The hotel is gorgeous, and I love their swimming pool! The location is so convenient: it's just next to the beach and to the bus stop. It was so easy to take a bus to the city centre or to the airport. Food is extremely varied and delicious. Deserts are especially impressive. It was definitely a great experience staying at Golden Playa Hotel.
Although smoking is prohibited near the swimming pool, there were sometimes people smoking around.
The staff are so welcoming, friendly and helpful - nothing is too much trouble. The pool is very clean, the whole hotel is spotless. Location on the beach is perfect and our room was amazing!
We love staying at the Golden Playa but feel more music and entertainment outside instead of in would be a guest pleaser! Other hotels had DJ's/singers outside and a lot of guests stayed for the evening. Would be nice to have tea and coffee facilities in the room. That said, it doesn't ever put us off booking again!
So the Hotel was very clean, always smelt nice and rooms very cleaned to a very high standard. Location was great right opposite the beach and the pool was a good temperature and also very clean. Food in the dining hall was good different options every night but this Hotel is unfortunately is all set up for German Tourists not British even the food and the staff are so much nicer and polite to them then British Tourists.
So I called up the Hotel before staying as we were not going to arrive until Midnight so I asked that on the day of our check out if we could have late check out due to this. I was advised if the room as empty then this would be fine. I asked about charges and they said as long as the room wasn't booked we could have it late free of charge. SO the day before we were due to check out I went to the Reception and asked if our room was booked that day they said no. I explained that I had called and spoke to a receptionist and that they told me if it was free I wouldn't have to pay - the receptionist said they would get the manager of the Hotel. A tall lady came over, she confirmed she was the manager of the hotel. She told me that her reception staff would have never offered the room free if it was taken and the charge would be 30 euros she called me a liar and that I was making it up. I asked her what the 30 euros would cover and she told me it would extend all the services including dinner! SO my Dad went over and paid the 30 euros even though I was reluctant and I had been told it would be free if the room wasn't booked. So we went down to dinner on the last evening to find that our number that had been on the table all week had been removed. The manager come running over and told us we didn't get dinner that night! I said to her excuse me we paid 30 euros to extend all services so why on earth do we not have dinner. Yet again she turned to me and told me that I had made that up and that I was lying!!!! This lady then turned round and walked of telling me she did not want to talk to me. I have never been treated so badly in a hotel in all my life. My poor Dad paid 30 euros for what! To keep a suitcase in a room when we could of kept it in the luggage room! DO not stay here if you are English they do not treat you with any respect. Also the bar lady all week kept saying to me she didn't understand English.
Excellent ,quiet location with large beaches! Breakfast and evening meal, plenty, varied and very good quality
Good staff. The position is great very near of the beach.
When you stay at Hotel HSM Golden Playa in Playa de Palma, you'll be near the beach, a 1-minute drive from Palma Aquarium and 6 minutes from El Arenal Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
based on 1,232 reviews
Things to know
- Beach nearby
- Clean hotel facilities
- Friendly service
- Great menu
Policies vary by room type and provider.
Reviews about Hotel Hsm Golden Playa
Most popular landmarks
- Palma Aquarium 380 m
- Palma Beach 0.9 km
- Golf Son Gual Mallorca 7.5 km
- Basilica de Sant Francesc 8.1 km
- Parc de la Mar 8.2 km
- Museu Fundación Juan March 8.3 km
|Palma de Mallorca Son Sant Joan||2.4 km|
|Sant Climent Menorca/Mahon||132.4 km|