Good to know
|Distance to city centre||2.2 km|
|Nearest airport||Palma de Mallorca Son Sant Joan|
|Distance to airport||9.3 km|
|"Beautiful hotel and lovely staff"||(in 54 reviews)|
|"nice hotel with great location."||(in 51 reviews)|
|"Amazing customer service and breakfast."||(in 80 reviews)|
|"Food was not 5 star."||(in 9 reviews)|
|"The view was absolutely terrible (air conditioning unit of a night club next door)."||(in 8 reviews)|
Time of year
Show reviews that mention
|air conditioning unit||in 9 reviews|
|comfy beds||in 6 reviews|
|excellent staff||in 157 reviews|
|food was good||in 16 reviews|
|friendly and accommodating||in 8 reviews|
|great location||in 62 reviews|
|lovely hotel||in 95 reviews|
|main road||in 13 reviews|
|night club||in 4 reviews|
|old town||in 13 reviews|
|pool bar||in 86 reviews|
|room service||in 97 reviews|
|room upgrade||in 13 reviews|
|sea view room||in 78 reviews|
|star hotel||in 22 reviews|
|view over the marina||in 64 reviews|
The Hotel is very well maintained. Very clean and situated perfectly. The staff we’re always very friendly and worked with a smile. Definitely 1 to visit again.
The gym was very small. But ok. Coffee. £6. A little much for a small coffee.
I liked everything about this hotel, it looked and felt 5 star. Located on the marina so lovely views and about 30 mins walk from Palma (10 mins in a cab). The Staff were fantastic. Very friendly and couldn't do enough for you. Rooms were lovely, spacious and spotless and lounge areas in the hotel (inside & out) were lovely. Nice size pool (indoor & outdoor) plenty of sunbeds and pool bar & restaurant. Breakfast was great (large buffet so had everything) and good value for money. I could go on and on!! :)
Only one very small criticism was that spirits at the bar were a bit too expensive (a glass of Glenmorangie EUR22!). However, beers OK at around EUR6.5/7 and bottles of Cava decently priced for a hotel like this at EUR30 so pretty good overall so didn't stop up staying up until 1.30am every night!
Staff were very smart and professional. The pool was the highlight. Nice to be served at your lounger by the pool bar staff. Breakfast was excellent with great choice.
Sheets had an odd smell as though they had been washed but not dried properly. We did mention this but they still smelt strange following evening. Musty smell in the area by the indoor pool.
Comfortable bed and view from the room
The first room that was given to us has a column in the middle of the room and was very depressing. When we asked for the room to be changed, they told us they don’t have any available rooms; we then asked for the manager who “magically” got us a better room albeit not renovated and had to pay extra EUR 50/ room. Another problem is communicating with staff as all technicians and house keeping staff don’t speak a word of English. Also a point to keep into consideration is that the area in front of the hotel is filled with pubs, clubs, and night shows which is not suitable for all families. In short, it’s a one time stay in this hotel.
It’s still an elegant property although a lot Needs to be done to upgrade it to a true 5-star rating.
The pool area is very dated and noisy from the road traffic which detracts from the relaxation. Access to the pool is through a warren of corridors and stairs so it’s not easily found or accessible. Again it’s time for this to be sorted to upgrade to a 5-star property.
Surrounded by history and classic beauty, the Gran Meliá Victoria offers the services and facilities expected of a luxury hotel in every one of its rooms. In our superior rooms you can enjoy the exclusive RedLevel service, the commitment by Gran Meliá to offer guests the highest range of personalised and luxury services. Spoil yourself and relax in our Wellness and Fitness Area, enjoy the pool with exclusive views of the marina, take advantage of green fee discounts at more than 20 golf courses on the island or just take in the cosmopolitan atmosphere in the bars and terraces near the hotel.
based on 1,268 reviews
Things to know
- Friendly service
- Comfortable beds
- Nice building
- Great view
Policies vary by room type and provider.
Reviews about Gran Meliá Victoria
Most popular landmarks
- Castell de Bellver 0.6 km
- Port de Palma 0.8 km
- Es Baluard 1.5 km
- Llotja de Palma 1.6 km
- Fundació Pilar i Joan Miró a Mallorca 1.7 km
- Palau de l'Almudaina 1.8 km
|Palma de Mallorca Son Sant Joan||9.3 km|